Manager, Integration Engineering

Experience:

• Minimum 8+ years in software, systems, or integration engineering, including experience directly managing engineers (as an EM, or as a senior/staff engineer with clear, demonstrable people leadership experience) is required.
• Track record of building or scaling a team from the ground up ideally in a GCC, global captive, or new-site environment, not just growing an existing, well-defined team.
• Hands-on design and administration of API/integration platforms ServiceNow, MuleSoft, Boomi, Workato, Azure Integration Services, or comparable including workflow, connector, and access design is required.
• Familiarity with the PSA (Professional Services Automation) ecosystem tools like ConnectWise, Autotask, Kaseya, or similar and how MSPs/partners consume vendor integrations through them.
• Integration design fundamentals: API contract design, data mapping and transformation, authentication patterns, and designing clean ownership boundaries and handoffs between systems and teams.
• AI-native, hands-on daily, practical use of AI tools in your own workflow (AI coding assistants, agentic dev tools, AI for documentation/testing), with the disposition to keep learning as the tooling changes, in line with our AI-DLC direction.
• ITSM/ticketing and collaboration tooling ServiceNow (or an equivalent ITSM tool) and the Atlassian suite (Jira, Confluence) for engineering workflow, tracking, and documentation.
• Experience operating in environments with formal change management, compliance requirements, and high security standards (e.g., SOC 2, ISO 27001) directly relevant given Sectigo's security/PKI domain.
• Genuine comfort with ambiguity able to create structure, process, and scope where none exists yet, without needing constant top-down direction.
• Ability to establish priorities and work independently with minimal supervision across time zones, with meaningful overlap with US business hours (e.g., available into the evening IST for standups, architecture reviews, and leadership syncs).
• Strong communication and stakeholder management skills across time zones, functions, and seniority levels.
• Ideal Candidate Profiles, Talents, and Desired Qualifications:
• An established practice of using an AI assistant inside your engineering workflow change review, log analysis, documentation drafting.
• Relational databases and reporting/BI tools; directory services and access management (Active Directory or equivalent); general network and security concepts relevant to integration architecture.
• PKI and certificate management particularly relevant given Sectigo's core business.
• Prior experience setting up or leading a team inside a Global Capability Center (GCC) in India.
• Experience with contract-to-hire staffing models specifically in the India market.
• Broader background in cybersecurity or certificate/identity infrastructure.
• Sectigo is an Equal Opportunity Employer.
• At Sectigo, we are committed to providing equal opportunities throughout your career. We hire and promote the most qualified individuals based on their skills, experience, job requirements, and business needs. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, pregnancy, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws in the countries where we operate.
• Our “One Sectigo” culture fosters a strong sense of belonging and supports a respectful, inclusive workplace free from discrimination and harassment.
• Use of Artificial Intelligence (AI) in Our Hiring Process at Sectigo:
• To enhance your experience, Sectigo may use Artificial Intelligence (AI) tools during the recruitment process. We are committed to using AI responsibly and transparently, ensuring fairness, accuracy, and human oversight at every stage.
• Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.
• Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity, accelerate time to value, and strengthen security across environments. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers, including 65% of the Fortune 500. Sectigo holds six combined active leadership seats in the CA/Browser Forum and ETSI and brings two decades of delivering unparalleled digital trust. Simplicity at Scale. How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.
• Bachelor's degree in computer science, Information Technology, or Engineering; platform or vendor certifications (e.g., ServiceNow, cloud platform, or API-management certifications) is strongly recommended.