Manager - Import Logistics
Role Overview
Develop, manage, and grow the air, sea, and road freight vendor base across GCC markets, sourcing from the Far East and Indian subcontinent.
Build competitive freight solutions and strengthen carrier and transporter partnerships.
Work with commercial, operations, and customer service teams to improve service quality, operational efficiency, and customer experience while ensuring GCC customs compliance.
Key Skills for This Role
Full Job Posting
Role overview
Develop, manage, and grow the air, sea, and road freight vendor base across GCC markets, sourcing from the Far East and Indian subcontinent.
Build competitive freight solutions and strengthen carrier and transporter partnerships.
Work with commercial, operations, and customer service teams to improve service quality, operational efficiency, and customer experience while ensuring GCC customs compliance.
Freight sourcing and commercial management
- Develop and execute air, sea, and road freight strategies across GCC markets, focusing on Far East and Indian subcontinent trade lanes.
- Manage airlines, liners, transporters, consolidators, and freight partner relationships.
- Conduct RFQs, tenders, and proposals; negotiate rates, contracts, space allocations, and SLAs.
- Build value propositions around transit time, pricing, reliability, visibility, and compliance.
- Ensure competitive procurement and seasonal capacity planning.
Performance and compliance
- Monitor carrier performance, service quality, market trends, and competitor rates.
- Coordinate with operations to support seamless shipments and resolve escalations and issues.
- Monitor shipment KPIs and conduct customer presentations and solution workshops.
- Ensure regulatory and customs compliance; prepare monthly business reviews and management reports.
- Use market intelligence and analytics to improve service offerings and margins.
Candidate requirements
- Bachelor’s degree in supply chain, Business Administration, or a related field.
- 8–10 years of experience in freight forwarding.
- Strong understanding of UAE/GCC freight market dynamics.
- Experience in rate procurement, carrier negotiations, and pricing management.
- Knowledge of customs procedures and freight documentation.
- Experience working with freight management systems.
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