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Manager, Billing Operations

Cozen O'Connor Corporation
Philadelphia, USA
Full-time
Manager
Hybrid
Discovered 1 weeks ago
excel

Full Job Posting

Qualifications

  • Bachelor’s Degree preferred (Finance, Accounting, or Business-related field) Minimum 7 years of progressive billing, revenue management, accounting, or finance experience, preferably within a law firm or professional services environment
  • Demonstrated success managing and developing high-performing hybrid or remote teams
  • Strong understanding of legal billing practices, client billing requirements, and revenue-cycle operations
  • Excellent analytical, organizational, and problem-solving skills
  • Strong written and verbal communication skills with the ability to effectively interact with attorneys, clients, and senior leadership
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Advanced proficiency with Microsoft Excel and financial management systems
  • The salary range for this role is $120,000 - $145,000 and represents the Firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications and location.

Responsibilities

  • Lead the end-to-end monthly billing cycle, including prebill generation, distribution, review, editing, invoice processing, and final invoice delivery
  • Monitor departmental productivity, workload distribution, and billing performance metrics
  • Identify opportunities to streamline workflows, improve controls, and enhance billing efficiency
  • Manage, mentor, and develop a team of billing professionals in a hybrid work environment
  • Foster a culture of accountability, collaboration, responsiveness, and exceptional client service
  • Provide coaching, training, and professional development opportunities to support team growth and succession planning
  • Partner with Billing Supervisors to ensure consistent procedures, knowledge sharing, and cross-training across the department
  • Oversee billing-related aspects of attorney, client, and matter onboarding
  • Collaborate with Finance, Pricing, New Business Intake, Conflicts, and Practice Management teams to facilitate seamless onboarding and implementation
  • Work with Finance Operations and Technology teams to improve system functionality, automation, and reporting capabilities
  • Support billing-related projects, system enhancements, testing initiatives, and process improvement efforts
  • Act as an escalation point for complex billing inquiries and attorney requests
  • Develop strong working relationships with attorneys, clients, and business services professionals
  • Maintain a proactive, solutions-oriented approach to supporting firm and client needs.

Preferred Qualifications

  • Bachelor’s Degree preferred (Finance, Accounting, or Business-related field) Minimum 7 years of progressive billing, revenue management, accounting, or finance experience, preferably within a law firm or professional services environment

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