Manager – Aviation Solutions Management

About the Role

Key Responsibilities

• Coordinate with Aviation Architecture function to understand business analysis outcomes and business requirements, ensuring clarity on business needs before starting development to align solutions effectively.
• Manage and coordinate with pre-approved vendors to ensure delivery of UI / UX needs.
• Engage with relevant teams to collect and consolidate business requirements and related documentation and provide additional support to UI / UX service providers when information is missing to minimize risk of design reworks at later stages.
• Create prototypes for aviation solutions based on business requirements, aiming to deliver a preliminary vision that meets business objectives.
• Supervise the development of designs based on consolidated business requirements and accordingly develop platforms / feature technical specifications based on detailed designs.
• Review identified requirements including but not limited to user experience and user interface and ensure they act as a base for the development of wireframes and proof of concepts.
• Perform tests and simulations on chosen prototypes to assess their capability, validate the intended value proposition, and confirm suitability before proceeding further.
• Implement frameworks and methodologies to design, build, and deploy aviation solutions based on agreed designs, functionality, and features.
• Build aviation applications and solutions that fully meet user requirements, delivering targeted functionality and improving user experiences.
• Conduct initial testing after each development cycle to confirm that developed code, scripts, and designs are functional and aligned with expected outcomes.
• Create and share detailed documentation for aviation solutions to support efficient operations and facilitate issue resolution, enhancing understanding across teams.
• Establish KPIs to measure and assess the quality of developed aviation applications and systems, supporting continuous improvement.
• Conduct sprint-based testing and analyze results to guide subsequent iterations and improve development effectiveness.
• Manage user acceptance testing with relevant stakeholders to validate that solutions meet design specifications and user expectations.
• Ensure developed aviation applications and solutions meet end-user requirements and maintain high-quality standards.
• Monitor the quality of all product components to ensure seamless integration and optimal performance upon deployment.
• Recommend and implement corrective actions to enhance application quality as needed.
• Monitor solutions, address bugs, and resolve technical issues to optimize performance and identify potential areas for improvement.
• Gather user feedback on experiences, preferences, and pain points to identify and define improvement opportunities.
• Introduce new features and improve existing ones to adapt to evolving user needs and technological advancements.
• Maintain version control for application codebases to streamline updates and provide references for previous versions if needed.
• Provide level 2 and 3 support for all developed aviation platforms, applications, and solutions.
• Provide technical support for IT Projects function, when needed, to ensure smooth project execution and alignment with defined goals.

Qualification and Work Experience

• Bachelor’s degree in Computer science, Computer Engineering, Aviation Management, or a related field.
• Minimum 6 years of experience in a similar role.
• Proven experience in managing complex aviation projects or systems.
• Experience working with aviation authorities, regulatory frameworks, and
• compliance standards.
• Experience managing operational support agreement for Tier 2 or Tier 3 support.
• Experience managing large complex projects in