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Managed Services Consultant - Life Sciences

Wasabi Technologies
Boston, USA
Full-time
Onsite
USD 85000-115000 yearly
Discovered 3 weeks ago
Managed servicesClient requirements gatheringService delivery monitoringOperational issue resolutionTechnical solution coordinationService performance analysis

Full Job Posting

Position Overview

Wasabi Technologies seeks a Managed Services Consultant to support life sciences clients with technology services, operational needs, and ongoing client solutions.

The role combines technical knowledge, consulting, and relationship management.

Responsibilities

  • Support managed services projects and gather clients’ technical and business requirements.
  • Monitor service delivery, resolve operational issues, and coordinate technical teams implementing solutions.
  • Analyze service performance and recommend improvements.
  • Prepare reports, documentation, and client updates; maintain client and stakeholder relationships.

Qualifications

  • Bachelor’s degree in IT, Computer Science, Business, Life Sciences, or a related field.
  • Experience in consulting, managed services, or technology support.
  • Strong analytical and problem-solving skills, communication, and client-service abilities.
  • Comfort managing multiple priorities and projects.
  • Cloud, data, or IT service solutions experience is a plus.

Benefits

  • Benefits listed include paid time off, employee benefits, professional development, and career growth opportunities.
  • Additional listed benefits include 401(k) matching, dental, health, life, and vision insurance, employee discount, flexible schedule, and relocation assistance.

About Wasabi Technologies

Wasabi Technologies provides cloud storage solutions for securely storing, managing, and accessing data with simple, scalable technology.

Compensation

  • Pay is listed as $85,000–$115,000 per year.

Workplace

  • Work location is in person.

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