Major Account Manager
Full Job Posting
As a Major Account Manager, you will be required to
Build strong long lasting multi-level relationships with customers
Contact customers on a regular basis to ensure clarity on projects and timeline
Provide operational assistance with an onsite presence
Provide continuous improvement from a business perspective and demonstrate understanding of our customer and market insights, including strategic consultancy
Deliver a no better experience resulting in the ongoing improvement of our NPS results
Focus on delivering the best logistics experience at all aspects of the supply chain resulting in the retention and extension of accounts
Provide insightful and value add reports and analysis on solution performance and opportunities for greater efficiencies
Experience required
Experience working in an Account Manager role
Strong process focus, specifically in relationship management
Deep understanding of commercial drivers of business
Proven analysis, problem solving, decision making and negotiation skills
Able to quickly navigate complex logistics scenerios and find the best solution
Relentless passion for providing a no better customer experience
A solution focused orientation
Enjoy working in a face pace and challenging environment
Benefits
- Why join efm Logistics?
- Strong focus on regular and ongoing professional development training, enhancing skills and career progression
- A dynamic and empowering culture, where we challenge each other to do it better
- An opportunity to be part of an industry leader
- Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
- Free parking and onsite café
- Company functions and team building activities
- Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally
How to apply
- If this sounds like you, please send your CV via the link below. We are looking forward to hearing from you!
About efm Logistics
Australian 4PL logistics provider helping businesses manage end-to-end supply chains through technology and carrier partnerships.
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