Maintenance Coordinator
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Key skills for this role
About the Role
IN BRIEF LPG Commercial Sites: Manage first-level maintenance issues and coordinate with contractors to resolve corporate, retail and residential customer concerns efficiently. Act as the first point of contact for LPG customers, providing excellent customer service and addressing technical and maintenance requests.
Key Skills for This Role
Full Job Posting
LPG Commercial Sites
- Manage first-level maintenance issues and coordinate with contractors to resolve corporate, retail and residential customer concerns efficiently.
- Act as the first point of contact for LPG customers, providing excellent customer service and addressing technical and maintenance requests.
- Plan, schedule, and track Planned Preventive Maintenance (PPM) and Corrective Maintenance (CM) activities; issue work orders through Maximo and monitor completion.
- Routine LPG metering management of the Residential and Retail LPG metered customers to record and collection of the meter reading before deadline.
- Ensuring accurate monthly uploading of meter reading in the Fusion system for invoice generation.
- Coordinate with customers, clients and contractors to arrange site access, permits, and safe execution of maintenance (PM/CM/RM) works
- Collect, review, and maintain reports, PM logs, and technical records to ensure compliance and prevent breakdowns.
- Verify PM reports, identify defects, and recommend corrective actions to improve safety and reliability of LPG systems.
- Obtain quotations for spare parts in line with the schedule of contract and negotiate competitive pricing for the out of schedule spare parts from the contractors.
- Obtain all the reports from the contractor after each maintenance related works carried out
- Share PPM/CM reports with customers, clients and FMSP service providers, ensuring transparency and compliance with service standards.
- Prioritize new maintenance requests, gas connection activations, and urgent tasks based on the requirement.
- Coordinate with the contractor for all the assigned works to ensure the work is completed to the required standards.
- Collaborate with sales team to resolve customer complaints related to maintenance Services.
- Notify and provide the supporting documents to sales team to raise invoices for the chargeable services to client/ customers
- Monitor and coordinate gas filling schedules, including emergency deliveries and sites without telemetry devices, as per the business requirements.
- Monitor the working of Tank telemetry devices and coordinate with the contractor to resolve the issues to avoid operational emergencies.
- Conduct random site inspections to verify contractor performance and compliance with NFPA and UAE Fire code safety guidelines.
- Assist with tender preparation, pre-delivery inspections for new sites, and attend client meetings for new enquiries and maintenance services, as and when required.
- Participate in tender technical evaluations, reviewing contractor technical submissions and recommending the most suitable service providers.
- Monitor contractor and vendor performance against agreed SLAs and KPIs, escalate non-compliance, and drive continuous improvement.
- Participate in client and contractor meetings to review performance, address concerns, and align on upcoming service requirements, as and when required.
LPG Distribution Plant
- Develop and implement preventive maintenance schedules for compressors, pumps, conveyors and instrumentation devices at the LPG distribution center.
- Plan, prioritize, and coordinate plant maintenance activities with technicians, contractors, and supervisors to minimize downtime and ensure operational efficiency.
- Manage corrective maintenance for breakdowns, ensuring safe and timely resolution.
- Enforce permit-to-work systems (Hot Work, Cold Work) and maintain compliance with safety standards.
- Liaise with external contractors, vendors, and inspection agencies for specialized maintenance, testing & certifications.
- Collect and maintain maintenance records, inspection certificates, calibration logs, and compliance documentation.
- Request quotations, negotiate prices, and manage procurement of spare parts required for maintenance and emergency works.
- Coordinate planned shutdowns with operations teams to minimize interruptions to LPG operations.
- Support plant supervisors by coordinating contractors and ensuring maintenance jobs are executed to required quality and safety standards.
- Conduct random site visit to ensure the all the equipment’s are in operational to meet the operational requirement.
- Participate in tender technical evaluations for plant services, reviewing contractor technical submissions and recommending the most suitable service providers.
Minimum Requirement (Qualification & Experience)
- Graduate in Mechanical /Electrical Engineering
- AutoCAD knowledge
- Minimum 5 Years experience in LPG Technical field (LPG Installations/Plant)
- Civil Defense Card/Knowledge of UAE LPG Regulations
- Proficiency in computer systems
- Salary : 4,600 AED
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