{bc}
linkedin

Logistics, Shipping & Client Relations Coordinator – Dubai

Brihati Global Edge Solutions
Dubai, UAE
fulltime
Entry
Today
Supply Chain ManagementProcurementInventory ManagementWarehousingFreight ForwardingCustoms Clearance
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Supply Chain ManagementProcurementInventory Management
Smart Apply

Full Job Posting

Job Title

Customer Service Representative (CSR)/Logistics & Client Relations Coordinator

Work Mode

: Onsite

Job Summary

A Customer Service Representative (CSR) in Logistics / Shipping is responsible for handling customer communication, coordinating shipment activities, managing documentation, and ensuring smooth logistics operations.

The role requires strong coordination skills, customer handling abilities, and knowledge of import/export processes.

Key Responsibilities

· Handle customer queries through calls, emails, and other communication channels

· Coordinate with operations teams, shipping lines, agents, and transporters

· Track import/export shipments and provide timely status updates to customers

· Manage shipping documentation such as BL, invoices, delivery orders, and related documents

· Resolve customer concerns and maintain strong client relationships

· Maintain accurate records of shipments, customer interactions, and operations

· Ensure timely follow-up on shipment schedules and operational activities

· Coordinate internally to ensure smooth logistics and delivery processes

· Support daily logistics operations and customer service activities

· Ensure compliance with company processes and operational standards

Requirements & Skills

· Bachelor’s degree in any discipline

· 1–2 years of experience in Logistics, Shipping, or Freight Forwarding

· Knowledge of import/export procedures and shipping documentation

· Good English communication and customer handling skills

· Basic knowledge of MS Excel and email handling

· Strong coordination and problem-solving abilities

· Ability to work in a fast-paced logistics environment

· Good organizational and multitasking skills

Share resume at [email protected]/+971 502980048

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Brihati Global Edge Solutions