Logistics Manager

Role Overview

Qualifications

• Any Degree
• Diploma / Certification in Logistics & Supply Chain Management preferred
• MBA in Logistics / Supply Chain Management is an added advantage

Logistics & Distribution Management

• Manage the complete logistics and distribution operations of the company
• Plan and monitor daily delivery operations across all branches and customer locations
• Ensure timely and accurate delivery of FMCG products
• Optimize delivery routes, vehicle utilization, and transportation costs
• Monitor delivery schedules and ensure minimum delivery delays

Fleet Management

• Manage the company's delivery vehicles, including trucks, LCVs, APEs, bikes, and other transport vehicles
• Monitor vehicle availability, utilization, maintenance, insurance, permits, PUC, and road tax
• Ensure vehicles are properly maintained and available for daily operations
• Track fuel consumption and identify unnecessary fuel expenses
• Monitor vehicle breakdowns and coordinate immediate repairs

Driver & Delivery Team Management

• Manage drivers, helpers, delivery executives, and logistics coordinators
• Prepare and monitor daily staff and vehicle deployment plans
• Ensure drivers follow delivery schedules and company procedures
• Monitor driver attendance, performance, discipline, and productivity
• Conduct regular meetings and training for the logistics team

Warehouse & Dispatch Coordination

• Coordinate with Warehouse, Sales, Purchase, and Branch teams for smooth dispatch operations
• Ensure correct picking, packing, loading, and dispatch of products
• Verify that products are dispatched according to approved invoices and delivery schedules
• Minimize loading errors, shortages, damages, and delivery discrepancies
• Ensure proper handling of FMCG products during loading and transportation

Delivery Monitoring

• Monitor daily delivery status and pending deliveries
• Track delayed, failed, cancelled, and returned deliveries
• Ensure proof of delivery (POD) is collected and properly maintained
• Monitor customer complaints related to delivery
• Take corrective action to improve delivery efficiency

Route Planning & Cost Control

• Develop efficient delivery routes based on customer locations and order volumes
• Reduce unnecessary trips and vehicle idle time
• Monitor transportation costs, fuel expenses, tolls, and other logistics expenses
• Analyze cost per delivery / route / vehicle
• Implement measures to reduce overall logistics costs

Inventory & Reverse Logistics

• Coordinate with warehouse teams to ensure smooth movement of stock
• Monitor product returns, damaged goods, expiry-related returns, and customer returns
• Ensure returned products are properly documented and transferred to the concerned department
• Minimize stock loss and product damage during transportation

Compliance & Safety

• Ensure all vehicles and drivers comply with company and government requirements
• Verify vehicle documents such as RC, Insurance, PUC, Road Tax, and Permits
• Ensure drivers follow road safety rules
• Ensure proper use of helmets, seat belts, safety equipment, and vehicle tools
• Maintain records of vehicle inspections and compliance