Logistics Coordinator (56323)

The Sales Coordinator’s primary role is to provide order management, backlog management and/or logistics support for Customers and Sales associates in assigned capital equipment value stream in support of the Healthcare business. The individual is responsible for managing orders from quote to delivery through install with direct interaction with Planning, Sales, Manufacturing, Traffic and Service to ensure fulfillment of Customer requirements. The Sales Coordinator will support on-going business operation of Sales associates, ensure requests are met and quality targets are reached and sustained.

STERIS liaison for capital equipment business requiring a high level of attention, initiative and follow up

Responsible for order and backlog management, including resolving hold issues, and/or logistics coordination through install

Ensure all actions are completed in accordance with department policies and procedures

Facilitate the order process for new Customers by completing and submitting credit applications and requests for account setup

Review and validate information on purchase orders utilizing the contract review process

Accurately and efficiently record pertinent information into Oracle order management system

Review and prepare special billing documentation

Manage Customer capital and consumables order backlog with daily review and management of scheduled ship dates, investigation and resolution of credit process holds as well as order changes to ensure Customer expectations are met; required to run reports related to the overall management of orders

Manage order entry, holds resolution, or logistics coordination in a timely manner to meet Customer requirements

Verify order details are correctly set up and coordinated for product shipment from various plant and vendor locations to designated delivery point

Obtain and document all delivery requirements per the Customer’s specifications

Collaborate with Sales, Planning, Credit, Customer Service Management, Logistics and the Customer to resolve outstanding order management issues

Process and/or revise quotations to ensure GPO contract requirements are met

Assist Sales with processing and forwarding any necessary paperwork including credit applications, quotes, SBW, etc.

Provide data to Sales, including, but not limited to, pricing, order status, holds issues, backorders, freight quotes, order consolidation, and delivery information

Work with Planning to ensure availability and timely delivery on capital equipment orders

Work with Traffic to expedite emergency shipments, coordinate deliveries and acquire freight estimates

Ensure orders are consistent with STERIS Terms and Conditions and work with Sales to resolve exceptions

Develop and maintain business relationship with Customers and Sales while providing excellent Customer Service

Investigate product complaints and work with RMA team to ensure timely action and resolution

Utilize available resources to update and increase knowledge on products, systems, procedures and corporate initiatives

Support the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs)

Work within the department’s Lean tracking tools and provide data as needed for monthly documentation of performance against agreed-upon KPIs

Participate in Kaizen events when appropriate and supports the action plans that result from those events

Other duties as assigned

5% travel possible

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

Market Competitive Pay

Extensive Paid Time Off and (9) added Holidays

Excellent Healthcare, Dental, and Vision benefits

Long/Short Term Disability Coverage

401(k) with a company match

Maternity & Parental Leave

Additional add-on benefits/discounts for programs such as Pet Insurance

Tuition Reimbursement and continued education programs

Excellent opportunities for advancement in a stable long-term career

#LI-LD1 #LI-HYBRID

Pay range for this opportunity is $45,262.50 - $55,000.00. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com .

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.