Local Implementation Manager (LIM) - Sales

Role purpose

Business alignment and stakeholder management

• Gather, validate, challenge, and prioritize business requirements, including local operational, regulatory, tax, and compliance needs.
• Promote SAP standard processes while managing approved local exceptions; coordinate business review and approval of future-state processes.
• Serve as the primary business contact for the SAP programme and engage senior leaders, process owners, and key users.
• Communicate programme impacts, milestones, dependencies, and required actions.

Readiness and adoption

• Own and manage the business readiness plan; ensure resources are available for workshops, testing, training, and cutover.
• Track readiness milestones, risks, dependencies, and deliverables.
• Lead local change management and engagement; coordinate training participation and monitor user readiness.
• Address adoption challenges and support post-go-live process compliance.

Data, testing, and deployment

• Coordinate business ownership of data cleansing and validation; ensure data quality, completeness, and business sign-off before migration.
• Support migration readiness checkpoints and issue resolution.
• Lead UAT readiness and execution, ensure realistic end-to-end business scenarios are tested, and coordinate defect resolution and business sign-off.
• Lead business cutover planning and readiness assessments, coordinate go-live support resources, and support hypercare and transition to steady-state operations.

Risk management

• Identify implementation risks and business impacts, escalate critical issues and decisions to leadership and programme governance, and track mitigation plans through resolution.

Experience and qualifications

• At least one full SAP rollout from design to hypercare as a LIM, key user lead, or functional consultant.
• Previous experience as a Local Implementation Manager, SAP Functional Consultant, Key User Lead, Business Transformation Lead, or similar role.
• Strong understanding of business operations, process improvement, and change management.
• Experience coordinating testing, training, data readiness, and operational transitions.
• Bachelor’s degree in Business Administration or a related field; a master’s degree is an advantage.

Skills and preferred experience

• Strong stakeholder management and communication skills, with the ability to influence senior leaders and cross-functional teams without direct authority.
• Strong analytical, organizational, and problem-solving abilities.
• Automotive dealership experience and UAE/GCC experience are preferred.
• Working knowledge of SAP SD, SAP VSS, and SAP C4C processes is highly desirable.