LMS Adminstrator

You belong at SPC

SPC is committed to hiring and developing energetic and talented staff to shape the future of our college and the world. Founded in 1927, SPC is Florida's first two-year college and the first to offer bachelor's degrees. We promote academic excellence through interactive, innovative, and inquiry-centered teaching and learning. At SPC we believe a healthy work-life balance can be highly motivating and supports our team members to be at their peak performance. Our benefits eligible employees receive up to 51 paid days off in the first year! In addition to 12 vacation days and 12 sick/personal days, team members receive 28 paid holidays, which include Thanksgiving week, Winter Break and Spring Break. If work-life balance is important to you, then SPC might be the right place for you to be! Work Environment: Hybrid Position Summary

The LMS Administrator supports and maintains the College's learning management system (LMS) and the broader portfolio of integrated academic technology tools that support teaching, learning, and student success. This position implements and supports the LMS and related systems, including but not limited to Pathify, Explorance Blue and BlueX, Copyleaks, Respondus Monitor, and Dropout Detective.

This position serves as a senior technical resource responsible for LMS reliability, tool integration, data governance and reporting, faculty and student support, and vendor management across the College's instructional technology ecosystem. The LMS Administrator helps ensure these systems remain stable, secure, well-integrated, and effectively adopted by faculty, staff, and students.

Working closely with the Executive Director of Academic Technology, the Academic Technology Support Team (ATST), Development team, functional stakeholders, and external vendors, this role provides technical expertise and implementation support for both day-to-day operations and strategic initiatives.

Distinguishing Characteristics

Eligible to work remotely.

Essential Duties

LMS Administration & Governance

Lead the effective implementation and ongoing maintenance of the LMS and all supporting tools, content, technologies, roles, users, security, internal system notifications, and other instructional technology user accounts.

Create and execute a long-term plan for LMS growth and improvement, including overseeing the development of customizations to the user experience.

Establish and configure the LMS, including new courses and programs, with a focus on continuous program improvement.

Facilitate the escalation of and resolution for IT issues connected to the LMS and/or external tools, both internally (IT division) and externally (vendor support).

Academic Technology Ecosystem Administration

Administer and support the College's integrated academic technology tools, including but not limited to Pathify, Explorance Blue and BlueX, Copyleaks, Respondus Monitor, and Dropout Detective.

Manage the testing, integration, and evaluation of third-party content and tools that integrate with the LMS and related systems.

Manage vendor relationships as they relate to updates, integrations, and user management across the academic technology portfolio.

Interact with other institutions using the same LMS and tools to build relationships and remain aware of system concerns and emerging practices.

Data, Reporting & Analytics

Strategically manage data, reporting, and data access across the LMS and integrated systems.

Track usage of tools and learning management system features to provide reports on trends, and create and execute a plan to address those issues and trends.

Document relevant data about each external learning tool supported.

Faculty & Student Support

Create systems and workflows to ensure that all course resources are properly set up and available.

Liaise with the Academic Technology Support Team (ATST) team to ensure that needed help resources, support, and training are available for students, faculty, and staff, including instructional videos, how-to guides, and FAQs related to the usage of the learning management system and instructional technology.

Provide guidance to the Academic Technology Support Team (ATST) team to ensure efficient and effective resolution of course problems and trends by creating and maintaining system and process workflows.

Project Management & Implementation

Utilize project management practices to ensure successful development and implementation of course tools within the LMS, including building-level apps and LTI configurations.

Perform other related duties as assigned that support the objective of the position.

Preferred Qualifications

Bachelor's degree or five (5) years of equivalent experience; minimum of three (3) years of experience in learning management system maintenance and administration for systems such as Brightspace, Blackboard, Canvas, Moodle, or similar; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

5+ years of experience in learning management system maintenance and administration for systems such as Brightspace, Blackboard, Canvas, Moodle, or similar

Experience with the operation of publisher-based tools which integrate with the LMS platform

Experience administering integrated academic technology platforms, such as:

Technical training related to LMS administration

Demonstrated ability to create processes that support the effective management of the LMS and related academic technology tools

Proven ability to effectively communicate with faculty, staff, students, and senior leadership

Understanding of HTML/CSS with knowledge of LTI, API, and OAuth

Experience with Agile development and rapid prototyping that supports working in a fast-paced environment to meet ambitious deadlines

Knowledge, Skills, and Abilities

Knowledge of:

Learning management systems and integrated academic technology tools;

Systems analysis and design principles;

Project management principles;

LTI, API, and OAuth integration standards;

Process improvement principles;

Data privacy and FERPA compliance requirements;

Accessibility standards and requirements;

Customer service principles;

Training principles; and

Computers and related software applications.

Skills in:

Administering and configuring learning management systems and integrated tools;

Utilizing and managing multiple academic technology systems concurrently;

Establishing and following procedural and technical standards;

Monitoring and assessing system usage and performance;

Training end-users, including faculty, staff, and students;

Communicating technical information to a non-technical audience;

Using a computer and related software applications; and

Communication, interpersonal skills as applied to interaction with assigned workers, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Ability to:

Interpret customer and faculty requirements;

Translate system specifications into functional configurations;

Manage multiple vendor relationships and integration priorities simultaneously; and

Troubleshoot applications, integrations, and systems.

Certification, License, and Special Requirements

Physical Demands

Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Work primarily involves sitting for extended periods while operating a computer, analyzing technical information, participating in meetings, and performing detailed technical tasks.

Work Environment

May be required to work hours other than the regular schedule including nights, weekends, and holidays.

Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.

This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.

(X = Required to perform essential job functions)

Physical Activities

Balancing maintain equilibrium to prevent falling while walking, standing, or crouching.

Pushing use upper extremities to press against objects with force, or thrust forward, downward, outward.

X

Climbing ascending, descending ladders, stairs, ramps, requires body agility.

Reaching extending hands or arms in any direction.

Crawling moving about on hands, knees, or hands, feet.

Repetitive Motion substantial movements of wrists, hands, fingers.

Crouching bending body forward by bending leg, spine.

Speaking expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.

Feeling perceiving attributes of objects by touch with skin, fingertips.

Standing for sustained periods of time.

Fingering picking, pinching, typing, working with fingers rather than hand.

Stooping bending body downward, forward at waist, with full motion of lower extremities and back.

Grasping applying pressure to object with fingers, palm.

Talking 1 expressing ideas by spoken word.

Handling picking, holding, or working with whole hand.

Talking 2 shouting to be heard above ambient noise.

Hearing 1 perceiving sounds at normal speaking levels, receive information.

Visual Acuity 1 prepare, analyze data, transcribing, computer terminal, extensive reading.

Hearing 2 receive detailed information, make discrimination in sound.

Visual Acuity 2 color, depth perception, field of vision.

Kneeling bending legs at knee to come to rest at knees.

Visual Acuity 3 determine accuracy, neatness, observe facilities/structures.

Lifting raising objects from lower to higher position, moving objects side to side, using upper extremities, back.

Visual Acuity 4 operate motor vehicles/heavy equipment.

Mental Acuity

ability to make rational decisions through sound logic, deductive reasoning.

Visual Acuity 5 close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.

Pulling use upper extremities to exert force, haul or tug.

Walking on foot to accomplish tasks, long distances, or site to site.

TYPE OF WORK

Work performed is primarily:

Sedentarywork : Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Light work : Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

Medium work : Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Heavy work : Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Very heavy work : Exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects

May be required to work hours other than the regular schedule including nights and weekends.

This position requires regular and reliable attendance and the employee's physical presence at the workplace.

May be subjected to fumes, odors, dusts, gases, extreme temperatures, work space restrictions, and intense noise.

Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in a job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in a job description.

St. Petersburg College has the right to revise a classification or job description at any time.

St. Petersburg College has the right to revise a classification or job description at any time . The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules, and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college shall not tolerate such conduct.

Should you experience such behavior, please contact JoCynda Hudson, the director of EA/EO/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at [email protected]. Please indicated the position you wish to apply for in your request.

The College shall not discriminate against a qualified individual with disabilities because of the disability of such an individual in regard to job application procedures, hiring, advancement, or discharge of employees, employee¿s compensation, job training or other terms, conditions, and privileges of employment. Except when undue hardship exists, the College shall endeavor to provide reasonable accommodations to a qualified individual with a disability. If you have questions regarding this policy, please contact the Director of EA/EO by phone at (727)341-3261, by mail at PO Box 13489, St Petersburg Fl 33733-3489, or by email at eeo_director @spcollege.edu.

Qualifications listed in a position description are used as a guideline for hiring. Other comparable qualifications of a candidate may be considered by the President in lieu of those suggested in a position description. (BOT rule 6hx23-2.02).

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in a job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in a job description.

Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules, and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact the Title IX Coordinator at 727-341-3261 ; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at [email protected] .