Lifestyle Manager
Skills
About This Role
Overview
- Act as the
- primary point of contact
- for VIP and high-net-worth clients, managing all lifestyle and concierge requests with discretion and efficiency.
- Design and deliver
- bespoke lifestyle experiences
- , including luxury travel (private jets, yachts), fine dining, wellness programs, and exclusive shopping arrangements.
- Build and maintain a
- strong network of premium vendors and service providers
- across hospitality, entertainment, wellness, and luxury sectors.
- Coordinate and oversee
- end-to-end logistics
- for client activities such as travel, events, appointments, and personal engagements.
- Anticipate client needs by understanding preferences and proactively offering
- personalized recommendations and solutions
- .
- Ensure
- strict confidentiality and professionalism
- while handling sensitive client information and requests.
- Manage
- urgent and last-minute requests
- with flexibility, responsiveness, and a problem-solving mindset.
- Maintain detailed and up-to-date
- client profiles
- , including preferences, history, and feedback, to enhance service personalization.
- Collaborate with internal departments (finance, administration, transport, security, etc.) to ensure
- seamless service delivery
- .
- Stay updated on trends within the
- luxury, lifestyle, and hospitality industries
- , particularly within the regional market.
- Provide
- on-call support
- and maintain flexibility to work evenings, weekends, and holidays as required.
- Represent the organization with
- exceptional service etiquette, professionalism, and brand alignment
- at all times.
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