Legal Operations Manager

Job Responsibilities

• Legal Technology & Systems: Evaluate, implement, and manage legal tech tools (e.g., e-billing, matter management, contract lifecycle management). Lead system integrations and ensure user adoption across the legal team. Maintain data integrity and reporting capabilities. Process Improvement & Project Management: Identify and implement process improvements to streamline legal operations. Lead cross-functional projects and change management initiatives. Develop and enforce best practices and standard operating procedures. Knowledge and Matter Management: Oversee knowledge management systems to ensure effective information sharing. Develop strategies for capturing institutional knowledge and legal precedents. Support matter intake and tracking processes. Vendor and Financial Management: Manage relationships with outside counsel and legal service providers. Lead RFPs, negotiate fee arrangements, and monitor vendor performance. Collaborate with Finance to manage legal budgets and track spend. Metrics and Reporting: Define and track key performance indicators (KPIs) for legal operations. Provide regular reports and insights to legal leadership. Use data to drive continuous improvement and strategic decision-making. Education Requirements: High School Diploma or Equivalent Required Education Specifications: Bachelor's Degree Preferred Experience Requirements: Typically requires a minimum of 5 years of related experience Legal operations-related experience Works independently with guidance in only the most complex situations Proven ability to prioritize, organize, and implement multiple complex projects Critically evaluate information from multiple sources, ask questions, and reconcile differences to deliver effective guidance An ability to work on multiple tasks simultaneously and lead several projects in a dynamic and fast-paced work environment The ability to lead and work well in a team environment A high level of integrity, excellent judgment, critical thinking skills, and the ability to identify all relevant issues Excellent decision-making and critical thinking skills, as well as strong written and verbal communication skills (including good listening skills) Self-motivated with an unwavering commitment to excellence, accuracy, and quality The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience. We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here . Applicants must be currently authorized to work in the United States. Direct Reports: No Travel Required: 0 - 10% Pay Range: $138,100 - $220,900 Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer Relocation: This position is eligible for domestic relocation assistance (within posted country)