Learning & Development Lead

Role overview

Learning strategy and talent development

• Develop and implement the group-wide L&D strategy and annual training plan.
• Conduct training needs analysis with HR and business leaders to prioritize learning initiatives.
• Design learning solutions for corporate, sales, aftersales, service, and technical teams, including leadership and digital learning.
• Identify critical positions, assess successor readiness, and develop Individual Development Plans for successors and high-potential employees.
• Promote continuous learning through coaching, mentoring, knowledge sharing, and blended learning.

Program and performance management

• Manage external training providers and consultants, evaluating proposals, negotiating services and costs, and ensuring quality and value.
• Oversee the LMS, learning content, training records, and completion monitoring.
• Coordinate mandatory HSE and Code of Conduct training and monitor group-wide compliance.
• Manage the training budget and evaluate effectiveness using assessments, feedback, workplace application, and performance indicators.
• Report on training delivery, competency development, talent initiatives, budget use, and learning outcomes.

Qualifications and experience

• Bachelor’s degree in Human Resources, Business Administration, Education, Organizational Development, or a related field.
• CIPD or CPTD certification is an advantage.
• At least six years of relevant experience in Learning & Development, Training, or Talent Development.
• Experience across a holding company, group of companies, or multiple business units.
• Experience in training needs analysis, annual planning, succession planning, high-potential talent development, LMS administration, provider management, and training budgets.

Skills and competencies

• Excellent written and spoken Arabic and English communication skills.
• Strong persuasion, negotiation, influencing, and stakeholder management skills.
• Knowledge of training needs analysis, learning principles, training methodologies, and learning evaluation.
• Proficiency in LMS platforms, learning analytics, reporting, and training effectiveness evaluation.
• Strong planning, project management, organizational, and problem-solving skills; able to manage priorities and collaborate across departments.

Key performance indicators