Learning and Development Lead

About Mirai

About The Role

Strategic Planning

• Design and implement a comprehensive L&D strategy that aligns with annual Studio goals, Mirai tenets and culture, and evolving skill needs of the teams
• Translate studio values and leadership principles into actionable learning experiences that build capability and character across all levels

Execution, Delivery & Reporting

• Design and drive the delivery of annual, quarterly, monthly, and weekly learning initiatives across the Studio in alignment with key stakeholders
• Deliver engaging workshops, leadership programs, and team training sessions, bringing insight and energy to every experience
• Enable internal subject matter experts to share knowledge effectively by coaching them in facilitation techniques and learning design, fostering a strong internal teaching culture
• Provide accurate and timely L&D reports to Studio Leadership to ensure visibility, alignment, and cross-department communication

Measurement & Continuous Improvement

• Establish clear success metrics and feedback loops to evaluate learning impact, drive accountability, and support continuous improvement
• Utilize multiple data sources — including performance metrics, department goals, Job Function Analysis (JFA), and learner feedback — to evolve programs, automate repetitive processes, and enhance learner engagement

Digital Learning Ownership

• Implement and manage the Learning Management System (LMS), ensuring data accuracy, quarterly reporting, and seamless integration with the Studio ERP
• Oversee the LMS and other digital learning platforms (e.g., LinkedIn Learning) to ensure learning content remains relevant, accessible, and impactful
• Collaborate with the Transformation Team to embed AI and automation into L&D systems, enabling personalized learning experiences and predictive insights

Partnerships & Providers

• Select, coordinate, and evaluate external learning providers to ensure high standards of quality, creativity, and relevance
• Manage contracts, budgets, and vendor performance in collaboration with the Operations Team
• Build and maintain strong relationships with internal and external stakeholders to ensure consistency and excellence across all learning initiatives
• Ensure annual alignment with MISA incentive requirements for Learning & Development, including quarterly reporting and the timely preparation and organization of all required documentation for incentive submissions

Leadership & Collaboration

• Partner with Studio Leadership, Department Heads, and the HR Team to identify learning needs, close skill gaps, and promote growth at every level of the organization
• Role model curiosity, empathy, self-improvement, and high-quality standards, creating a culture where learning is embedded into daily work rather than treated as an afterthought

Requirements

• 5+ years of experience in Learning & Development, ideally within fast-paced or creative industries
• Proven success in owning and delivering end-to-end L&D strategy, program design, and implementation
• Strong experience in vendor selection and management, including contract oversight and quality evaluation
• Excellent project management, communication, and cross-functional coordination skills
• Hands-on experience with learning platforms, digital tools, and AI-driven learning systems
• Strong facilitation and content creation skills, with a passion for developing people and leaders
• Demonstrated expertise in Learning Design and adult learning methodologies
• Analytical mindset with the ability to design meaningful metrics and interpret data to demonstrate tangible learning impact
• Deep expertise in conducting comprehensive Training Needs Analysis (TNA) to identify skill gaps and develop impactful learning strategies
• A proactive and collaborative leader who embodies Mirai's tenets and upholds high standards of integrity, accountability, innovation, and excellence