Learning & Development Coordinator

Main Duties and Responsibilities

• Training Program Coordination:
• Assist in coordinating training programs, workshops, and learning activities by scheduling sessions, booking venues, and managing training logistics.
• Support trainers, facilitators, and external vendors in delivering training content effectively to meet learning objectives.
• Learning Administration:
• Manage training calendars, course registrations, attendance tracking, and training records to ensure accurate documentation of employee participation.
• Assist in preparing training materials, resources, and equipment for training sessions, workshops, and learning events.
• Learning Event Support:
• Support the planning and execution of learning events, seminars, and developmental activities to engage employees and promote continuous learning.
• Coordinate communication, invitations, and logistics for learning events, including virtual training sessions and webinars.
• Learning Technology Assistance:
• Provide technical support for learning management systems (LMS), e-learning platforms, and digital tools used for training delivery and content management.
• Assist employees in accessing online learning resources, troubleshooting technical issues, and navigating digital learning platforms.
• Training Evaluation and Feedback:
• Assist in collecting training evaluation data, feedback surveys, and assessments to measure the effectiveness of training programs and learning initiatives.
• Compile feedback reports, analyze training outcomes, and support continuous improvement efforts based on learner feedback.
• Learning Communication:
• Communicate training schedules, learning opportunities, and development initiatives to employees through various channels, such as email, intranet, and posters.
• Promote learning events, resources, and programs to encourage employee participation and engagement in learning activities.
• Learning Support Services:
• Provide administrative support for learning projects, talent development initiatives, and performance improvement programs within the hotel.
• Collaborate with the Learning & Development team, HR partners, and department