Lead Utilities Technician

About the Department

Position Duties

• The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Leads and coordinates the work of a group of employees; assigns and prioritizes tasks; guides employees to instruct or advise on tasks or assignments Leads a crew during normal hours and after-hours emergencies and trains and monitors the work of new and current employees to provide feedback and make corrections to their work, as needed. Performs field verification for inspections of hydrant and valves to meet City, state and federal mandates Sets up work zones, monitors and measures job site hazards, and hazardous conditions and materials Sets up jobs to install new services, hydrants, and valves by locating any assets needed, completing preliminary shut down, and speaking with residential and commercial customers regarding parking situations or scheduling issues Prepares, maintains and/or reviews reports, data, forms, permits, and/or code enforcement investigations; monitors, tracks and maintains inventory levels Leads other technicians and operates heavy equipment, performs physical labor, and records technical data documentation. Locates, maintains, repairs, replaces, inspects and installs water distribution pipes, valves, meters, fire hydrants, mains, water services and other related appurtenances for water customers Prepares, maintains and/or reviews reports, data, forms, permits, and/or code enforcement investigations; monitors, tracks and maintains inventory levels Monitors and evaluates incoming 811 locate tickets, assigns to appropriate zones if locate is required, or closes tickets as needed. Participate in mandatory call duty assignments twice per calendar year, as scheduled by the department. Works additional overtime hours as needed during severe weather events, emergencies, or other operational situations requiring additional staffing and support
• The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
• Leads and coordinates the work of a group of employees; assigns and prioritizes tasks; guides employees to instruct or advise on tasks or assignments
• Leads a crew during normal hours and after-hours emergencies and trains and monitors the work of new and current employees to provide feedback and make corrections to their work, as needed. Performs field verification for inspections of hydrant and valves to meet City, state and federal mandates
• Sets up work zones, monitors and measures job site hazards, and hazardous conditions and materials
• Sets up jobs to install new services, hydrants, and valves by locating any assets needed, completing preliminary shut down, and speaking with residential and commercial customers regarding parking situations or scheduling issues
• Prepares, maintains and/or reviews reports, data, forms, permits, and/or code enforcement investigations; monitors, tracks and maintains inventory levels
• Leads other technicians and operates heavy equipment, performs physical labor, and records technical data documentation. Locates, maintains, repairs, replaces, inspects and installs water distribution pipes, valves, meters, fire hydrants, mains, water services and other related appurtenances for water customers
• Monitors and evaluates incoming 811 locate tickets, assigns to appropriate zones if locate is required, or closes tickets as needed.
• Participate in mandatory call duty assignments twice per calendar year, as scheduled by the department.
• Works additional overtime hours as needed during severe weather events, emergencies, or other operational situations requiring additional staffing and support

Minimum Qualifications

• Education and Experience; High School diploma or G.E.D. equivalency; 3 to 5 years’ experience in water/wastewater infrastructure inspection, maintenance/repair, or related work OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Licensing and Certifications: Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Education and Experience;

Other Qualifications

• Knowledge Of: Municipal water system and mapping Standard practices, methods and materials of assigned work Basic mathematical concepts Record-keeping principles Occupational hazards and applicable safety principles and practices Uses and properties of supplies and equipment Applicable federal, state and local laws, codes, regulations (based on assignment) Customer service principles Specialized equipment relevant to area of assignment Traffic control and work zone safety Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications Skill In: Leading and mentoring others Responding to emergency situations to mitigate damage to utilities, highways infrastructure and provide public health and safety Operating all vehicles and equipment, with concern for safety at all times Safe driving and navigating City streets with large vehicles Ability To: Manage projects and inventory Properly setup work zones and safely work in City roadways Perform inspections and repair to ensure safe operating conditions Monitor and maintain required supplies, materials, and inventory Comprehend reference books and manuals Utilize a computer and relevant software applications Lead and train others, trouble shoot issues, and make sound judgement calls ADA and Other Requirements Work Environment and Physical Effort: Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work Environment: Work is typically performed in an outdoor environment, street environment (near moving traffic), construction site, or in a vehicle. Employees may occasionally work in a shop environment. Work Exposures: There is frequent exposure to extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction). Employees may occasionally be exposed to individuals who are hostile or irate,?extreme cold (below 32 degrees),?communicable diseases, and toxic or caustic chemicals or substances. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

Knowledge Of

Skill In

• Leading and mentoring others
• Responding to emergency situations to mitigate damage to utilities, highways infrastructure and provide public health and safety
• Operating all vehicles and equipment, with concern for safety at all times
• Safe driving and navigating City streets with large vehicles

Ability To

Benefits

• When you join the City of Raleigh’s work family as a full-time employee , your benefits are an important part of your “total rewards”. Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future. To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh’s benefits .

Supplemental Questions