Health and Wellness Program Coordinator

About the Department

Position Duties

• The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Plan, develop, implement, manage, and evaluate inclusive community health and wellness programs, taking assigned initiatives from concept through scheduling, logistics, participant engagement, implementation, evaluation, and continuous improvement. Serve as the primary Health and Wellness program coordinator for Glen Eden Pilot Park by coordinating programming, room schedules, rentals, instructor use, customer service, special events, site readiness, safety, and day-to-day operational needs while maintaining a citywide program focus. Build and manage strategic partnerships with healthcare systems, universities, public health agencies, nonprofit and community-based organizations, and other partners to expand expertise, resources, reach, and collaborative programming. Recruit, onboard, schedule, supervise, and support part-time staff and fitness/wellness instructors, and provide day-to-day guidance to interns, practicum students, seasonal staff, volunteers, and other program support personnel. Develop evaluation tools; collect and analyze participation, demographic, satisfaction, and outcome information; and use data, research, community feedback, and best practices to improve programs and communicate impact. Support the administrative and operational side of the program, including budgets, purchasing and procurement, contracts and invoices, equipment and supplies, grants and sponsorship opportunities, outreach, reports, strategic initiatives, and special projects.
• The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
• Plan, develop, implement, manage, and evaluate inclusive community health and wellness programs, taking assigned initiatives from concept through scheduling, logistics, participant engagement, implementation, evaluation, and continuous improvement.
• Serve as the primary Health and Wellness program coordinator for Glen Eden Pilot Park by coordinating programming, room schedules, rentals, instructor use, customer service, special events, site readiness, safety, and day-to-day operational needs while maintaining a citywide program focus.
• Build and manage strategic partnerships with healthcare systems, universities, public health agencies, nonprofit and community-based organizations, and other partners to expand expertise, resources, reach, and collaborative programming.
• Recruit, onboard, schedule, supervise, and support part-time staff and fitness/wellness instructors, and provide day-to-day guidance to interns, practicum students, seasonal staff, volunteers, and other program support personnel.
• Develop evaluation tools; collect and analyze participation, demographic, satisfaction, and outcome information; and use data, research, community feedback, and best practices to improve programs and communicate impact.
• Support the administrative and operational side of the program, including budgets, purchasing and procurement, contracts and invoices, equipment and supplies, grants and sponsorship opportunities, outreach, reports, strategic initiatives, and special projects.

Minimum Qualifications

• Education and Experience: Bachelor's Degree in Leisure Activities, Physical Education, Sports/Athletics, Therapeutic Recreation or related field; 1 to 3 years’ experience in recreation program/activity and/or special event implementation, marketing, coordinating, or related work OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted. Knowledge of or experience supporting Mental Health First Aid, Question Persuade Refer, Opioid naloxone/overdose response education, or other relevant community health and wellness training or initiatives are considered equivalent. Licensing and Certifications: Valid NC Class C Driver's License or the ability to obtain within 60 days of hire' CPR/AED/First Aid certification or ability to obtain certification within 60 days of hire Preferred Qualifications: Bachelor’s degree from an accredited college or university in Public Health, Health Education/Health Promotion, Community Health, Exercise Science, Kinesiology, Recreation Administration, Parks and Recreation, Nutrition, Social Work, or a closely related field. 3 years of direct or related experience in community health, fitness, wellness, recreation, or related programming, including at least two years of experience developing, coordinating, implementing, and evaluating programs for diverse populations Experience managing community health, public health, fitness, wellness, recreation, or related programs from planning through evaluation Experience developing or managing partnerships with healthcare systems, public health agencies, universities, nonprofit organizations, or community-based organizations Experience with program evaluation, survey development, performance measurement, data analysis, grant-supported initiatives, or outcome reporting Experience supervising or coordinating part-time employees, instructors, interns/practicum students, seasonal staff, or volunteers Experience in municipal/local government, parks and recreation, community centers, wellness facilities, or other public-facing environment

Education and Experience

Other Qualifications

• Knowledge, Skills, and Abilities: Program and Project Management – Ability to independently organize and manage multiple programs, projects, deadlines, partnerships, and operational priorities from concept through evaluation. Community Health and Evidence-Informed Practice – Knowledge of community health, health promotion, wellness, recreation programming, community needs assessment, and evidence-informed approaches. Partnership and Community Engagement – Ability to build effective relationships with residents, colleagues, instructors, healthcare providers, universities, nonprofits, public agencies, and other community partners. Evaluation and Continuous Improvement – Ability to collect, interpret, and communicate program data; seek community feedback; assess outcomes; and use findings to improve services. Supervision, Communication, and Customer Service – Ability to train, schedule, coach, and support staff and instructors; communicate clearly in writing and verbally; navigate conflict professionally; and provide strong public-facing service. Equity, Accessibility, Adaptability, and Problem Solving – Ability to consider barriers to participation, apply inclusive and accessible practices, question assumptions, respond resourcefully to changing needs, and adapt based on evidence and learning. ADA and Other Requirements Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Work Environment: Work is typically performed in an office or similar indoor setting. Employees may occasionally work in an outdoor environment or in a vehicle. Work Exposures: Work in this position does not require frequent environmental exposures. City of Raleigh is an Equal Employment Opportunity (EEO) employe. accommodations for individuals with disabilities are provided upon request.

Knowledge, Skills, and Abilities

• Program and Project Management – Ability to independently organize and manage multiple programs, projects, deadlines, partnerships, and operational priorities from concept through evaluation.
• Community Health and Evidence-Informed Practice – Knowledge of community health, health promotion, wellness, recreation programming, community needs assessment, and evidence-informed approaches.
• Partnership and Community Engagement – Ability to build effective relationships with residents, colleagues, instructors, healthcare providers, universities, nonprofits, public agencies, and other community partners.
• Evaluation and Continuous Improvement – Ability to collect, interpret, and communicate program data; seek community feedback; assess outcomes; and use findings to improve services.
• Supervision, Communication, and Customer Service – Ability to train, schedule, coach, and support staff and instructors; communicate clearly in writing and verbally; navigate conflict professionally; and provide strong public-facing service.
• Equity, Accessibility, Adaptability, and Problem Solving – Ability to consider barriers to participation, apply inclusive and accessible practices, question assumptions, respond resourcefully to changing needs, and adapt based on evidence and learning.

Benefits

• When you join the City of Raleigh’s work family as a full-time employee , your benefits are an important part of your “total rewards”. Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future. To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh’s benefits .

Supplemental Questions