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Lead Technical Programme Manager

Depop
London, GBR
Full-time
Lead
Remote
Discovered 1 weeks ago

Full Job Posting

Responsibilities

  • Programme leadership:
  • Lead Depop’s most technically complex and ambiguous programmes, spanning multiple teams, functions and dependencies - working with functional leads to define the objectives, constraints and measures of success where they don’t yet exist
  • Anticipate and manage risks, issues and dependencies across domains, driving the decisions and trade-offs needed to maintain momentum and build stakeholder trust
  • Ensure workstream visibility and alignment for broad sets of stakeholders and contributors via self serve reporting and single sources of truth
  • Make complex work understandable and keep accountability clear at every level
  • Operational strategy & analysis:
  • Shape and influence trade-offs anchored in measurable business impact, helping leadership decide where to focus whilst providing clarity for teams
  • Design and improve the cross-functional systems, planning approaches and rhythms that scale beyond a single team, reducing duplication and increasing pace
  • Guide and support your workstreams through our lightweight quarterly and annual reflections and objective setting processes
  • Facilitate planning and decision-making conversations, building alignment that holds where perspectives conflict or information is incomplete
  • Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives
  • Advancement of Depop’s outcome orientated operating model:
  • Identify and solve the systemic and nuanced problems in how we plan and deliver across domains and companies
  • Use AI or other tooling to take friction and grunt work out of how we operate whilst balancing value, quality, accuracy and safety - and help your peers to do the same
  • Apply your in-depth knowledge of lean product & technical operations to facilitate, coach and share learnings which empower teams to iteratively improve their ways of working and deliver more effectively
  • Act as a role model for the function and our learning mindset - mentoring and coaching others, regularly sharing your knowledge and reflections

Requirements

  • You have extensive technical programme management experience, with a proven track record of leading multiple technically complex programmes across teams and functions
  • You’re comfortable operating without a playbook - you can take a strategic or partly unknown problem space, define what success looks like and why, and get people moving
  • You have excellent stakeholder management, influencing and relationship building skills, and are trusted by senior stakeholders to align them quickly and cut through decision drift
  • You have exceptional communication skills, and can tailor your message to suit your audience’s needs (who may or may not be technical), using empathy and active listening to read situations quickly
  • You're adept at driving accountability through others, and have the courage to hold a difficult position with stakeholders without damaging the relationship
  • You’re user and business value driven, making trade-offs anchored in measurable business impact rather than feasibility alone
  • You’re a highly organised and pragmatic systems thinker, using your understanding of agile/lean tools and techniques to problem-solve and optimise cross-functional systems at scale without adding unnecessary process
  • Approachable with advanced skills in facilitation, coaching and mediation, you’ll have a natural talent for creating the space for strategic and timely decision-making
  • You actively contribute to the function, mentoring others, sharing your expertise and learnings
  • You have high technical and product literacy, you’re able to hold your own in technical discussions and challenge assumptions in support of the overall programme outcomes

Nice to have:

  • You have experience working as a consultant, or in a fast paced, product scale up environment and have an instinct for spotting opportunities and synergies
  • You're AI-native in how you work - using AI tooling to remove teams grunt work and get to outcomes faster, with the judgement to know where it adds value and where quality, accuracy or safety mean it should be applied (or not) thoughtfully.
  • Additional Information
  • Health + Mental Wellbeing
  • PMI and cash plan healthcare access with Bupa
  • Subsidised counselling and coaching with Self Space
  • Cycle to Work scheme with options from Evans or the Green Commute Initiative
  • Employee Assistance Programme (EAP) for 24/7 confidential support
  • Mental Health First Aiders across the business for support and signposting
  • Work/Life Balance:
  • 25 days of annual leave with the option to carry over up to 5 days
  • Impact hours: Up to 2 days of additional paid leave per year for volunteering
  • Fully paid 4-week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.
  • Flexible Working: MyMode hybrid-working model with Flex, Office-Based, and Remote options role-dependent
  • All offices are dog-friendly
  • Family Life:
  • For birth parent: 20 weeks of paid parental leave for full-time regular employees
  • For non-birth parents: 12 weeks of paid parental leave for full-time regular employees
  • IVF leave, shared parental leave, and paid emergency parent/carer leave
  • Learn + Grow:
  • Twice-yearly development chats and yearly performance reviews
  • Learning budget
  • Upskilling our employees with company-wide training workshops, materials and resources
  • Your Future:
  • Life Insurance (financial compensation of 3x your salary)
  • Pension matching up to 6% of full base salary with Aviva
  • Depop Extras:
  • In-office Depop Shop (that’s free!) and a packing station with free delivery.
  • Special milestones are celebrated with gifts and rewards!

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