Lead Specialist - Account Management (CPX)
Skills
About This Role
Business Development
- Identify new sales opportunities and target markets, and make initial customer contact
- Understand customer needs and formulate collaborative proposal with solutions, justifications and expected results.
Sales Management
- Ensure that the content within any proposal or contract is technically and financially valid with proper margins, payment terms and delivery timeframes.
- Review closed / lost sales, share Lessons Learnt and use to improve next deal.
- Provide regular sales reports by analyzing and summarizing information on all account activity, including status and call reports and maintain customers records.
Client Consulting
- Build and nurture positive working relationships with clients with the intention to exceed client expectations.
- Ensure high post sales satisfaction that enables repeat business with customers.
- Ensure customer is billed on time and payments received.
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