Lead QA Engineer (Technology)

About This Role

We are seeking an accomplished and highly skilled Lead QA Engineer to own and drive end‑to‑end quality assurance across mission‑critical consumer‑facing and enterprise applications. This role is suited for a hands‑on QA leader who combines deep automation expertise with strategic thinking to define, implement, and continuously improve QA processes.

You will lead quality efforts across a modern technology stack including React Native mobile applications, web platforms, Azure‑based backend services, APIs, and Microsoft Dynamics 365. The role requires ensuring exceptional standards of quality, performance, security, and user experience while mentoring QA engineers and advocating best practices.

Key Responsibilities

End‑to‑End Quality Assurance

• Define, design, and implement comprehensive QA strategies covering functional, non‑functional, performance, security, and usability testing.
• Establish testing approaches and environments across various test phases (SIT, UAT, performance testing, etc.).
• Create, review, and maintain detailed test plans, test cases, and test data across mobile, web, backend, and integration layers.
• Execute both manual and automated testing across platforms.
• Build and maintain automation frameworks for APIs, web applications, and React Native mobile apps.
• Leverage GenAI for test data preparation, test case creation, and automation scripting.
• Perform cross‑platform testing across iOS, Android, and web browsers.
• Validate complex, multi‑system user journeys and integrations.
• Prepare clear, concise test reports outlining progress, risks, defects, and dependencies.

Mobile Application Testing

• Perform functional, usability, and performance testing of React Native applications.
• Test native iOS and Android SDK integrations and platform‑specific behavior.
• Conduct device compatibility testing across multiple devices, OS versions, simulators, and physical devices.
• Test push notifications, deep links, and mobile lifecycle behaviors.

Web Application Testing

• Conduct comprehensive testing of modern web applications (e.g., Next.js).
• Validate responsive design and accessibility compliance (WCAG guidelines).
• Test server‑side rendering, client‑side hydration, and performance optimization.
• Validate SEO implementations, metadata, and page behavior.

API & Integration Testing

• Test Azure Functions, Azure Logic Apps, and Azure API Management endpoints.
• Validate authentication and identity management using Azure AD B2C.
• Ensure API data integrity, performance, security, and error handling.
• Perform integration testing with third‑party systems and SaaS platforms.

CRM & ERP Testing

• Test Microsoft Dynamics 365 functionality, integrations, and data synchronization.
• Validate data flows between frontend applications, CRM, and ERP systems.
• Perform functional testing of lead management, customer journeys, and sales process automation.
• Ensure data privacy, security, and compliance requirements are met.

Performance & Non‑Functional Testing

• Develop and maintain performance test scripts using tools such as JMeter and K6.
• Support definition, execution, and validation of non‑functional requirements (NFRs).

Leadership & Mentorship

• Prepare high‑level QA test reports for senior stakeholders and business executives.
• Mentor and guide QA engineers, supporting skill development and best practices.
• Define, document, and promote QA standards, processes, and continuous improvement initiatives.

Job Requirements

Education & Language

• Bachelor’s degree or equivalent in a relevant field (Required)
• Master’s degree or specialization in Computer Science, Engineering, or IT (Preferred)
• Proficiency in English (Required)

Experience & Technical Skills

• 10+ years of experience as a QA Engineer, with strong focus on consumer‑facing products.
• 5+ years of hands‑on QA automation experience.
• Experience working in Agile, Waterfall, and Bimodal (Two‑Speed IT) environments.
• Strong experience in API testing using tools such as Postman.
• Proficiency in automation tools and frameworks (Python, Pytest, Appium, Allure).
• Experience testing cloud‑native applications on Microsoft Azure.
• Strong understanding of CI/CD pipelines and test integration.
• Performance testing experience using JMeter and/or K6 (Preferred).
• Database skills: MS SQL, Oracle (SQL queries, stored procedures).
• NoSQL experience with CosmosDB and MongoDB.
• Proficient with Jira (JQL, reporting) and test management tools such as Zephyr.
• Hands‑on experience using GenAI for QA activities.
• Experience reviewing designs and requirements using Figma (Preferred).