Lead Installation Technician
Full Job Posting
Responsibilities
- Own pre-install planning including schedules, staffing, task assignments, parts and equipment logistics
- Lead installation teams at customer sites, overseeing field quality control to ensure safe, efficient, and on-schedule deployments.
- Partner with the Director of Deployments to identify and execute continues improvement projects related to installs.
- Serve as the main on-site contact for customers during installs, providing timeline updates, addressing challenges, and building trust.
- Make on-the-spot decisions when issues arise in the field, balancing customer needs, team capacity, and technical requirements.
- Maintain and update install documentation as needed
- Support in-house manufacturing during non-travel periods
Experience requirements
- 3+ years leading or coordinating technical builds, installs, or field deployments
- 2+ years of project/hardware deployment planning experience (schedules, staffing, resourcing)
- Comfortable directing a team on-site and interfacing directly with customers
- Familiarity with mechanical/electrical assembly, tools, and build documentation
- Willing to travel frequently (up to 75%, domestic and occasional international), including evenings/weekends
- Able to lift up to 50 lbs, climb, bend, stand for extended periods
- Self-starter, adaptable, detail-oriented
What traits will make you successful in this role
You can plan five moves ahead and still keep a group of people moving under pressure
You follow the plan, but you know exactly when to throw it out and improvise
You've got real hustle, you don't wait around for someone to tell you what's next
Nothing slips past you, details matter and you catch what others miss
You know how to manage up, down, and sideways, with your team, with customers, with leadership
You want to keep driving toward improvements and aren’t satisfied with “good enough”
Why join us
Own end-to-end installs for a fast-growing robotics fleet, real ownership from day one
Direct, visible impact: your plans will directly lead to working robots at customer sites
Work closely with leadership to shape how Glacier scales deployment operations
Mission-driven work ending waste, backed by top-tier VCs with a fleet already in production
If you're excited about planning ahead, leading technical installs, and growing into a bigger strategic role, we'd love to hear from you!
Compensation: The base compensation range for this role is 95,000−110,000. In addition to cash compensation, Glacier also offers competitive equity compensation and benefits. Final compensation depends on individualized factors including skills, experience, and interview performance.
About Glacier
AI-powered robotics company serving material recovery facilities and brands with recycling sorting robots and analytics.
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