Lead Functional Engineer SAP GTS AMS

Role overview

Application management

• Manage incidents, problems, service requests, changes, releases, upgrades, and enhancements.
• Maintain application-management processes, standards, and documentation; manage and prioritize the global backlog.
• Coordinate complex issue resolution with internal teams, SAP, and external service providers.
• Ensure appropriate testing, release management, and deployment practices.

Trade compliance and customs

• Own and improve SAP GTS capabilities for export control, sanctions, legal control, and compliance with changing global trade regulations.
• Manage trade and customs functionality, including customs declarations, customs communication, and import/export processes.
• Work with Trade Compliance, Legal, and customs specialists to translate regulatory requirements into system solutions.
• Support global and local customs processes and identify standardization, automation, and simplification opportunities.

Integration, reporting, and projects

• Own SAP GTS integration with SAP ERP/S/4HANA and other business, logistics, compliance, and customs systems.
• Resolve integration issues and contribute to architecture, interface monitoring, documentation, and maintenance.
• Improve SAP GTS reporting and analytics, data quality, transparency, and management information.
• Lead or contribute to global implementations, rollouts, upgrades, migrations, and transformation initiatives.
• Drive process harmonization, standardization, automation, and scalable solutions aligned with global SAP and IT strategy.

Stakeholder and vendor management

• Act as primary IT contact for global stakeholders across trade, customs, export controls, sanctions, supply chain, finance, logistics, and IT.
• Facilitate requirements gathering, solution design, prioritization, and decisions.
• Manage SAP and external support-partner relationships and challenge providers on quality, delivery, cost, and service levels.
• Communicate application status, risks, issues, roadmap, and priorities to stakeholders and management.

Required qualifications

• Bachelor’s degree or equivalent experience in IT, Business, Supply Chain, International Trade, or a related discipline.
• Significant SAP GTS experience in application management, consulting, or solution ownership.
• Strong knowledge of SAP GTS export control, sanctions/legal control, trade and customs, customs declarations, reporting, and ERP/S/4HANA integration.
• Experience managing global SAP applications and SAP GTS implementations, enhancements, upgrades, or rollouts.
• Strong international trade, customs, export-control, sanctions, integration, and application lifecycle-management knowledge.
• Experience working with external SAP or application-support partners.
• Excellent stakeholder management and communication; ability to translate business and regulatory needs into practical IT solutions.
• Fluent English; additional languages are an advantage.

Preferred qualifications

• Experience with SAP GTS Edition for SAP HANA/S/4HANA and/or SAP GTS 11.0 is preferred.
• Experience with global SAP S/4HANA transformation programs, SAP integration technologies and APIs, customs authorities, or electronic customs communication is preferred.
• Experience in regulated or multinational environments, familiarity with ITIL-based application management, or experience managing roadmaps, budgets, vendors, and service providers is preferred.

Success measures