Key Account Manager

About Signify

Role overview

Account and sales responsibilities

• Manage installer, general contractor, specifier, project partner, and end-user accounts, including all projects and direct responsibility for medium and large lighting projects.
• Deliver sales targets, revenue growth, and profitability objectives in the assigned territory.
• Build multi-level stakeholder relationships to influence product selection, secure specifications, and create demand for Signify innovations.
• Develop account strategies for profitable growth and manage execution.
• Coordinate internal teams to meet account performance objectives and customer expectations.
• Work with offer management and marketing to tailor offerings, gather client feedback, and implement improvements.

Project and commercial responsibilities

• Identify and pursue project opportunities from early design through execution and delivery.
• Monitor performance, maintain forecast accuracy, prepare reports, and track project progress in CRM.
• Resolve project challenges to support on-time, in-scope, and on-budget delivery.
• Lead commercial discussions and negotiate contracts to maximize profitability and strengthen partnerships.
• Promote connected, digital, and sustainable lighting systems that address customer efficiency, performance, and compliance needs.
• Manage project pricing calculations, product configurations, margin analysis, and coordination of specifications, technical files, and customer proposals.

Tender and development responsibilities

• Lead end-to-end tenders for strategic projects, including opportunity identification, internal coordination, and competitive submissions.
• Continuously build knowledge of Signify solutions, connected systems, and market developments; participate in learning and sales capability programs.

Critical experience

• Bachelor’s degree in Engineering, specializing in Electrical, Electronics, or Communications Engineering.
• At least 5 years of sales or key account management experience in the lighting or electronics industries.
• Relevant sales certifications are essential for strategic account management.

Preferred experience

• Public-sector experience is a plus.