Key Account Manager

Role purpose

Account and commercial growth

• Manage assigned accounts across installers, contractors, specifiers, project partners, and end users, including medium and large projects.
• Deliver territory sales, revenue, and profitability objectives; develop account strategies and manage their execution.
• Build stakeholder relationships, influence product selection, secure specifications, and promote Signify innovations.
• Identify opportunities from early design through project execution and delivery.
• Lead commercial discussions, negotiate contracts, and manage strategic project tenders from opportunity identification through competitive submission.

Project and team coordination

• Coordinate sales, marketing, order, quote-support, supply-chain, and customer-satisfaction teams to meet account objectives.
• Collaborate with offer management and marketing to tailor offerings, gather feedback, and implement improvements.
• Manage technical and commercial calculations, pricing, product configurations, margin analysis, project documentation, specifications, technical files, and proposals.
• Resolve project challenges to support on-time, in-scope, and on-budget delivery.
• Monitor performance, maintain accurate forecasts and reports, and track project progress in CRM.

Solutions and development

• Promote connected, digital, and sustainable lighting systems that address customer efficiency, performance, and compliance needs.
• Continuously develop knowledge of Signify solutions, connected systems, and market developments; participate in learning and sales-capability programs.

Qualifications

• Bachelor’s degree in Engineering, specializing in Electrical, Electronics, or Communications Engineering.
• At least 5 years of sales or key account management experience in the lighting or electronics industries.
• Relevant sales certifications are essential.
• Public-sector experience is a plus.