Lead Forward Deployment Engineer- Government Division
Role Overview
Own technical delivery for government deployments and lead the Forward Deployed Engineering team.
Personally handle the most challenging deployments and serve as a trusted technical contact for senior officials.
Partner with the Division head on proposals, pricing inputs, and delivery commitments.
Key Skills for This Role
Full Job Posting
About Blue Machines
Blue Machines is an enterprise Voice AI platform that enables organizations to communicate with millions of people in their own languages.
Its Government Division runs production voice AI for state departments.
The GCAS AI Assistant in Gujarat serves 3.75 lakh applicants across 2,461 colleges at 99.96% accuracy.
The role
Own technical delivery for government deployments and lead the Forward Deployed Engineering team.
Personally handle the most challenging deployments and serve as a trusted technical contact for senior officials.
Partner with the Division head on proposals, pricing inputs, and delivery commitments.
What you'll do
- Own deployment delivery from scoping through UAT, go-live, and post-launch reporting.
- Lead complex deployments and integrations; present architecture, performance, and roadmaps to senior officials.
- Own security, hosting, and compliance conversations, including SDC/NIC, MeitY-empanelled cloud, and data residency.
- Lead technical solutioning for RFPs and proposals, including architecture, estimates, SLAs, and compliance responses.
- Run technical demos and pre-bid discussions; turn field learnings into platform priorities with product and engineering.
Must-haves
- Around 10 years in software engineering, including 4+ years in client-facing deployment, solutions, or implementation engineering.
- At least 2 years leading engineers formally or as a tech lead across multiple concurrent deployments.
- Hands-on Python and/or TypeScript, APIs and integrations, SQL, AWS/GCP cloud infrastructure, and production monitoring.
- Practical experience shipping LLM systems, including prompting, RAG, function calling, evaluation, and guardrails.
- Proven delivery of complex systems to enterprise or public-sector clients under tight timelines and shifting requirements.
- Executive-level communication in English and Hindi, including writing and presenting to non-technical senior audiences.
- Willingness to travel and be on-site during critical deployment phases.
Good to have
- Direct experience delivering for central or state government, PSUs, or large government-funded programmes.
- Working knowledge of government procurement and delivery, including bids, work orders, UAT and sign-off, payment milestones, and audits.
- Gujarati or another regional language proficiency for future state deployments.
Preferred experience
- Voice or telephony experience, such as SIP, IVR, contact-centre platforms, or ASR/TTS vendors.
- Background at a system integrator, GovTech firm, or high-growth startup.
Benefits
- Deployments reach lakhs of citizens, with direct visibility among senior government leadership.
- Meaningful ownership over delivery of Indian-language voice AI for the public sector.
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