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Lead Forward Deployment Engineer- Government Division

Blue Machines AI
Delhi, IND
Full-time
Mid-Senior
Onsite
Discovered 3 weeks ago
PythonTypeScriptAPIs and integrationsSQLAWS or GCP cloud infrastructureProduction monitoring

Full Job Posting

About Blue Machines

Blue Machines provides an enterprise Voice AI platform for communicating with people in their own languages.

Its Government Division runs production voice AI for state departments; its GCAS AI Assistant in Gujarat serves 375,000 applicants across 2,461 colleges at 99.96% accuracy.

Role overview

The role leads the Forward Deployed Engineering team and owns technical delivery for government deployments.

The technical owner handles complex deployments and integrations and partners with the Division head on proposals, pricing inputs, and delivery commitments.

What you'll do

  • Own each government deployment from scoping through UAT, go-live, and post-launch reporting; personally lead complex or high-stakes deployments.
  • Present architecture, performance, and roadmap to senior officials, including IAS-level stakeholders and department heads.
  • Own discussions on data security, hosting, and compliance, including SDC/NIC, MeitY-empanelled cloud, and data residency.
  • Lead technical solutioning for RFPs and proposals, including architecture, effort estimates, SLAs, and technical compliance responses.
  • Run technical demos and pre-bid discussions with departments.
  • Turn field learnings into platform priorities with Product and Engineering and represent the government customer internally.

Must-have qualifications

  • At least 10 years in software engineering, including 4 or more years in client-facing deployment, solutions, or implementation engineering.
  • At least 2 years leading engineers formally or as a tech lead across multiple concurrent deployments.
  • Hands-on Python and/or TypeScript, APIs and integrations, SQL, AWS or GCP cloud infrastructure, and production monitoring skills.
  • Practical experience shipping LLM-based systems, including prompting, RAG, function calling, evaluation, and guardrails.
  • Track record delivering complex systems to enterprise or public-sector clients under tight timelines and changing requirements.
  • Executive-level written and spoken English and Hindi communication, including presenting to non-technical senior audiences.
  • Willingness to travel and work on-site during critical deployment phases.

Good-to-have and preferred

  • Government, PSU, or government-funded programme delivery experience is a plus; government procurement and delivery knowledge is also a plus.
  • Gujarati or another regional language is a good-to-have for future state deployments.
  • Voice or telephony experience, including SIP, IVR, contact-centre platforms, or ASR/TTS vendors, is preferred.
  • Experience at a system integrator, GovTech firm, or high-growth startup is preferred.

Benefits

  • The role offers direct visibility with senior government leadership and ownership over delivery of Indian-language voice AI to the public sector.

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