Lead Account Manager - AI & Cloud
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Key skills for this role
About the Role
You will play a key role in driving revenue growth and strengthening relationships with strategic AI and Cloud customers.
Key Skills for This Role
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Job Description
- You will play a key role in driving revenue growth and strengthening relationships with strategic AI and Cloud customers.
- You will identify and develop new business opportunities by understanding customer needs, market dynamics, and the competitive landscape, while positioning Nokia’s Optical and IP solutions effectively.
- Working closely with cross-functional teams, you will lead strategic sales initiatives, contribute to pricing strategies, and manage contract negotiations to align with both customer objectives and Nokia’s goals.
- The role requires solid technical expertise in IP, DWDM, and related technologies, along with strong communication, sales, and problem-solving skills.
- This is a collaborative environment where you can apply your expertise to solve complex challenges, influence strategic decisions, and contribute to expanding Nokia’s presence in the AI and Cloud ecosystem.
- How You Will Contribute And What You Will Learn
- Drive sales growth and achieve financial objectives for large and medium customers across multiple portfolios.
- Developing and implementing strategies to increase market share and achieve sales targets within the assigned territory.
- Develop and maintain strategic and long term relationships with senior executives, leveraging industry knowledge to align goals.
- Identifying and understanding client requirements, pain points, and future needs related to Network Infrastructure Portfolio.
- Identify and capitalize on significant business opportunities by analysing customer needs and competitive landscapes.
- Ensure accurate forecasting, strong financial discipline, and proactive risk management across all accounts.
- Track KPIs related to account performance and customer satisfaction.
- Lead pricing strategies and contract negotiations to create competitive and innovative offers for clients and finalize contracts and purchase orders.
- Collaborate with cross-functional teams to enhance processes and product offerings, ensuring a competitive edge for Nokia.
- Manage complex problem-solving efforts, providing unique sales strategies that distinguish our offerings in the market.
- Act as the senior sales expert, offering best practices and guidance for the Customer Team and broader organization.
- Lead and mentor functional or cross-functional teams (including pre-sales and solution architects), ensuring alignment and effective resource management to meet strategic goals.
Key Skills And Experience
- Must have:
- 7-10 years of extensive relevant experience in sales or account management.
- Experience in the AI & Cloud domain, hyperscalers, Data Centres and/or terrestrial and subsea networks. Having a strong understanding of the industry and customer landscape in the UAE.
- Account planning – ability to develop account strategies and innovative sales strategies/ growth plans.
- Opportunity execution – ability to identify and pursue new opportunities, negotiate, and close contracts. Proven track record of achieving and overachieving set individual sales targets.
- Commercial & bid management – experience in developing pricing strategies, managing strategic and complex contract negotiation, and leading RFPs and tenders.
- Customer management - expertise in managing complex customer relationship, specifically with senior executives.
- Strong financial acumen including revenue, margin, pipeline, and commercial risk management.
- Solid technical knowledge.
- Nice to have:
- Proven track record of leading cross-functional teams
- Knowledge of emerging technologies and market trends
- Experience working with cross-functional teams, including pre-sales and solution architects
- Cross-cultural communication skills and a global mindset
- A postgraduate degree in a relevant field.
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