Lead Account Manager - AI & Cloud

About This Role

Job Description You will play a key role in driving revenue growth and strengthening relationships with strategic AI and Cloud customers. You will identify and develop new business opportunities by understanding customer needs, market dynamics, and the competitive landscape, while positioning Nokia’s Optical and IP solutions effectively.

Working closely with cross-functional teams, you will lead strategic sales initiatives, contribute to pricing strategies, and manage contract negotiations to align with both customer objectives and Nokia’s goals. The role requires solid technical expertise in IP, DWDM, and related technologies, along with strong communication, sales, and problem-solving skills.

This is a collaborative environment where you can apply your expertise to solve complex challenges, influence strategic decisions, and contribute to expanding Nokia’s presence in the AI and Cloud ecosystem.

How You Will Contribute And What You Will Learn

• Drive sales growth and achieve financial objectives for large and medium customers across multiple portfolios.
• Developing and implementing strategies to increase market share and achieve sales targets within the assigned territory.
• Develop and maintain strategic and long term relationships with senior executives, leveraging industry knowledge to align goals.
• Identifying and understanding client requirements, pain points, and future needs related to Network Infrastructure Portfolio.
• Identify and capitalize on significant business opportunities by analysing customer needs and competitive landscapes.
• Ensure accurate forecasting, strong financial discipline, and proactive risk management across all accounts.
• Track KPIs related to account performance and customer satisfaction.
• Lead pricing strategies and contract negotiations to create competitive and innovative offers for clients and finalize contracts and purchase orders.
• Collaborate with cross-functional teams to enhance processes and product offerings, ensuring a competitive edge for Nokia.
• Manage complex problem-solving efforts, providing unique sales strategies that distinguish our offerings in the market.
• Act as the senior sales expert, offering best practices and guidance for the Customer Team and broader organization.
• Lead and mentor functional or cross-functional teams (including pre-sales and solution architects), ensuring alignment and effective resource management to meet strategic goals.

Key Skills And Experience Must have:

• 7-10 years of extensive relevant experience in sales or account management.
• Experience in the AI & Cloud domain, hyperscalers, Data Centres and/or terrestrial and subsea networks. Having a strong understanding of the industry and customer landscape in the UAE.
• Account planning – ability to develop account strategies and innovative sales strategies/ growth plans.
• Opportunity execution – ability to identify and pursue new opportunities, negotiate, and close contracts. Proven track record of achieving and overachieving set individual sales targets.
• Commercial & bid management – experience in developing pricing strategies, managing strategic and complex contract negotiation, and leading RFPs and tenders.
• Customer management - expertise in managing complex customer relationship, specifically with senior executives.
• Strong financial acumen including revenue, margin, pipeline, and commercial risk management.
• Solid technical knowledge.

Nice to have:

• Proven track record of leading cross-functional teams
• Knowledge of emerging technologies and market trends
• Experience working with cross-functional teams, including pre-sales and solution architects
• Cross-cultural communication skills and a global mindset
• A postgraduate degree in a relevant field.