L2 NOC Network Engineer

Job Overview:

Responsibilities:

• Monitor network performance and ensure system availability and reliability
• Diagnose and resolve network issues in a timely manner
• Work with network team to implement hardware and software upgrades
• Manage and configure network devices such as routers, switches, and firewalls
• Document network issues and resolutions for future reference
• Perform routine network maintenance and system upgrades, including service packs, patches, and security configurations
• Respond to network outages and emergencies quickly to restore service
• Collaborate with other IT staff to improve and optimize network performance
• Perform regular network performance tuning and capacity planning
• Ensure compliance with network policies and security standards
• Provide network performance statistics and reports
• Assist in network design and capacity planning projects
• Utilize network management tools to monitor network traffic and security

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Proven experience as a NOC Engineer or in a similar network operations role.
• Experience with network monitoring and performance analysis tools.
• Certification such as Cisco CCNP, CompTIA Network+, or similar.
• Strong understanding of network infrastructure and network hardware, including Cisco core, distribution, and access switches (6800, 6500, 4500, 3850, 3750).
• Hands-on experience with Cisco Nexus Series (5K, 7K, 9K) and SD-WAN solutions
• Experience with wireless systems such as Cisco (85xx/55xx/25xx/21xx), Aruba, Ruckus, and Aerohive.
• Expertise in routing protocols like OSPF, BGP, and EIGRP.
• Network security experience with Palo Alto, ISE, and ACS.
• Experience with DHCP, DNS, and network monitoring tools such as SolarWinds, NetBrain, Cisco Prime, CACTI, WhatsUp Gold, NNM, and Packet Shaper.
• Proficiency in network device onboarding and working with Domotz for network monitoring and asset tracking.
• Hands-on experience with ConnectWise for ticketing and issue management.
• Familiarity with ITIL processes and best practices.
• Proficiency in scripting languages for network automation (e.g., Python, PowerShell, Unix scripting).
• Experience with cloud platforms and services (AWS, Azure, Google Cloud) is a plus.
• Hands-on experience with network diagnostic and analytics tools.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work in a fast-paced, high-pressure environment.
• Availability to work in shifts and be on-call as needed.
• Strong attention to detail and the ability to document processes and issues effectively.
• Benefits at Anovia:
• Comprehensive Health Insurance policy
• Employee Wellness Program with focus on mental health
• Robust reward and recognition programs
• Company incentive programs offered.
• Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off
• Ample growth and learning opportunities.
• Remote work opportunities
• Focus on work/life balance.
• Immigration Program supporting immigration to Canada for eligible employees.
• We thank all candidates for their interest, however, only those selected for an interview will be contacted. Anovia is an equal opportunity employer.
• We thank all candidates for their interest, however, only those selected for an interview will be contacted.
• Anovia is an equal opportunity employer.

Preferred Qualifications

• Experience with cloud platforms and services (AWS, Azure, Google Cloud) is a plus.