Kit Shop & Workshop Operations Coordinator
Role Overview
Manage the educational Kit Shop, assist customers in selecting suitable kits, coordinate workshop requirements, prepare materials, monitor inventory, and support smooth daily operations.
Key Skills for This Role
Full Job Posting
Job purpose
Manage the educational Kit Shop, assist customers in selecting suitable kits, coordinate workshop requirements, prepare materials, monitor inventory, and support smooth daily operations.
Kit Shop
- Manage daily Kit Shop operations and understand available kits and their appropriate age and skill levels.
- Advise students, parents, teachers, and visitors; recommend kits based on interests, age, experience, and learning objectives.
- Explain kit contents, capabilities, difficulty, and possible projects.
- Monitor sales and inventory, track stock and reorder needs, ensure kits are complete and packaged, and maintain an attractive display.
- Record customer feedback and identify opportunities for new kits.
Workshop coordination
- Coordinate schedules across five workshop areas, confirm session requirements, and coordinate with instructors.
- Ensure kits, components, tools, laptops, batteries, consumables, and equipment are available; prepare materials in advance and check equipment function.
- Prepare and reset workshop areas, monitor attendance and capacity, and follow up on missing materials, damaged equipment, or technical requirements.
- Support instructors during busy sessions when required.
Administration and follow-up
- Maintain workshop preparation checklists and inventory records; track kit consumption and replacement requirements.
- Coordinate purchasing requests with management and prepare daily and weekly operational reports.
- Monitor customer feedback and help improve the workshop and Kit Shop experience.
Language
- English is required.
Work location
- Work is in person.
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