Key Account Manager – Supermarkets & Hypermarkets

Job Title: Key Account Manager – Supermarkets & Hypermarkets

We are looking for an experienced **Key Account Manager – Supermarkets & Hypermarkets** to manage, grow, and develop our business with major supermarket and hypermarket chains in Saudi Arabia.

This role is fully focused on managing large supermarket and hypermarket accounts, including relationship management, commercial negotiations, product listings, promotional planning, sales performance, account growth, and profitability.

The ideal candidate must have direct hands-on experience working with major supermarket and hypermarket chains in Saudi Arabia, such as Panda, Othaim Markets, Danube, Tamimi Markets, Carrefour, Lulu, Al Sadhan, and other leading retail groups.

This is not a general retail sales role.

The candidate must understand how supermarket and hypermarket accounts operate from A to Z, including listing requirements, category reviews, annual agreements, rebates, promotional calendars, trade marketing, shelf visibility, stock movement, sales targets, and performance reporting.

Manage and develop relationships with major supermarket and hypermarket accounts in Saudi Arabia.

Handle day-to-day communication with purchasing teams, category managers, commercial teams, and key decision-makers.

Identify new business opportunities and secure product listings with major retail chains.

Lead commercial negotiations related to product listings, pricing, annual agreements, rebates, discounts, promotional support, marketing activities, and payment terms.

Prepare and execute account plans for each retail partner, including sales targets, promotional plans, visibility plans, and growth opportunities.

Monitor account performance, including sales volume, sell-in, sell-out, stock movement, product availability, and profitability.

Plan and manage promotional activities, including monthly offers, seasonal campaigns, bundle offers, gondola displays, and in-store activations.

Ensure strong product visibility, shelf placement, availability, and execution across supermarket and hypermarket channels.

Analyze sales data and identify opportunities to increase sales, market share, and product penetration.

Prepare sales forecasts, account budgets, business reviews, and performance reports.

Coordinate with internal teams including supply chain, finance, marketing, operations, and production to ensure smooth execution.

Follow up on purchase orders, deliveries, stock availability, collections, credit notes, deductions, and commercial claims.

Ensure all commercial agreements are properly implemented and aligned with company objectives.

Achieve monthly, quarterly, and annual sales targets.

Provide regular updates, performance analysis, risks, and growth recommendations to management.

Minimum 5 years of experience in key account management, retail sales, or FMCG sales.

Direct experience working with major supermarket and hypermarket chains in Saudi Arabia is mandatory.

Proven experience managing accounts such as Panda, Othaim Markets, Danube, Tamimi Markets, Carrefour, Lulu, Al Sadhan, or similar major retail groups.

Strong understanding of supermarket and hypermarket commercial processes, listing procedures, category management, annual agreements, rebates, promotions, and trade marketing.

Proven ability to negotiate commercial agreements and close deals with major retail chains.

Strong ability to analyze sales numbers, track account performance, manage profitability, and prepare forecasts.

Strong relationships within the Saudi supermarket and hypermarket sector.

Excellent negotiation, communication, follow-up, and relationship management skills.

in food, FMCG, consumer goods, or packaged products is preferred.

Ability to work independently, manage multiple accounts, and deliver measurable sales results.

Manage the contracting process with supermarket and hypermarket chains, from negotiation and contract review to commercial terms alignment, approvals, and account activation.