Key Account Manager
Skills
About This Role
Overview
- What will you do:
- Manage end-to-end account lifecycle for banks from onboarding to adoption and renewal
- Build strong relationships with stakeholders at banks: senior management, digital-banking heads, product/ops lead
- Understand the bank s customer segments and digital strategy; tailor proposals leveraging Nuclei s marketplace, SaaS marketplace, subscription bundles
- Coordinate with internal teams (product, tech, operations) to ensure timely integration and launch
- Monitor account health: usage, transaction volumes, customer adoption and drive upsell/cross-sell
- Ensure high client satisfaction; serve as trusted advisor on strategy, not just a vendor
- Provide feedback to help shape Nuclei s product roadmap based on customer needs and market feedback.
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