Key Account Manager

About This Role

🚀 Welcome to Your Next Adventure! The Key Account Manager is responsible for managing relationships with high-value restaurant and cafe partners, ensuring their success and satisfaction. They act as senior business consultants, driving growth through strategic initiatives, effective communication, and leveraging Snoonu’s marketing and operational tools.

🛠 What You’ll Get Your Hands On

• Act as a liaison between Snoonu and high-value partners.
• Perform data analysis and prepare presentations.
• Organize and participate in partner meetings, lunches, and events.
• Facilitate training sessions and provide materials to minimize cancellations.
• Track and report on partner performance and campaigns.
• Provide regular updates to the Head of Partnerships.
• Stay informed about market trends and competitor activities.
• Leverage market knowledge to provide insights to partners and suggest improvements.
• Collaborate with operations to resolve partner issues and with finance to ensure smooth financial processes.
• Handle cancellations and refund disputes.

🧙‍♂️ The Magic You Bring

• Strong business acumen and knowledge.
• Excellent negotiation and communication skills.
• Proven leadership and team management abilities.
• Ability to build and maintain relationships with key stakeholders.
• Proficiency in data analysis and presentation.
• Understanding of marketing trends and campaign design.
• Team player with a go-getter attitude.

Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers 👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”

💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

🏅 Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

👨‍💼 It's All About People: “Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu 🌐 Global Vibes – Collaborate with a worldwide crew.

🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.

🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.

🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.

🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Beyond the Code: Giving Back Matters We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.

Stay in the loop—connect with us on LinkedIn!