Key Account Manager

Grow revenue and margin across your allocated customer portfolio.

Identify, develop and convert new opportunities within existing customer accounts.

Build and maintain a healthy sales pipeline with accurate forecasting through CRM.

Capture customer feedback and identify opportunities to improve our product offering.

Work closely with marketing, category, operations and customer service teams to deliver an exceptional customer experience.

Proven experience in B2B sales or account management.

A successful track record of growing revenue, margin or customer spend within existing accounts.

Strong consultative selling skills with the ability to understand customer needs and recommend solutions.

Commercial awareness with an understanding of pricing, profitability and customer value.

Confident using CRM systems to manage pipelines, forecasts and opportunities.

Excellent communication, presentation and relationship-building skills.

Highly organised, self-motivated and able to manage multiple priorities.

Resilient, adaptable and comfortable working in a fast-paced environment.

A collaborative team player with a customer-first mindset and ownership of results.

You'll be measured on:

Revenue and margin growth against target.

Pipeline creation and forecasting accuracy.

Number and value of quotations generated.

New opportunities identified and converted within existing accounts.

Customer meeting activity and engagement.

CRM compliance and opportunity management.

Cross-selling and multi-category account penetration.

Conversion rates from meetings to opportunities and opportunities to sales.

This is an exciting opportunity to join a growing commercial team where you'll have the autonomy to manage your own territory while being supported by experienced colleagues across the business. If you're ambitious, customer-focused and passionate about delivering commercial success, we'd love to hear from you.