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IT Systems Engineer - Weeknights

Dewpoint
Lansing, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
linux

Full Job Posting

Responsibilities

  • Monitor DDMI systems
  • Perform basic troubleshooting
  • Restart jobs when appropriate
  • Escalate issues
  • Record/update tickets in the DDMI Service Management tool
  • Provide escort services for customers, suppliers, and business partners
  • System monitoring and troubleshooting
  • Job restarts and escalation
  • Ticket management
  • Data Center Operations
  • Patching and system upgrades
  • Executing RFCs
  • Patch-panel cabling
  • System builds and decommissions
  • Racking/de-racking hardware
  • Escort services
  • Weekend ITSM debrief/status reporting

Required Skills

  • IT Service Management (ITSM)
  • Network Operations
  • Windows Administration
  • Linux Administration

Qualifications

  • IT Service Management (ITSM)
  • Network Operations
  • Windows Administration
  • Linux Administration

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