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IT Services Specialist II

Occidental Petroleum
Houston, USA
Full-time
Junior · 1+ years experience
Onsite
Discovered 3 weeks ago
servicenow

Full Job Posting

Skills

  • Proficient troubleshooting and diagnostic skills across Microsoft Windows, Microsoft 365, IT infrastructure, hardware, software, WAN/LAN & Wireless, printing, scanning, audio-visual systems, and computing environments.
  • Strong customer service orientation with demonstrated experience delivering IT support in a professional, fast-paced environment.
  • Excellent written and verbal communication skills; ability to communicate effectively with both technical and non-technical stakeholders, including business partners, vendors, and executives.
  • Ability to plan, prioritize, and manage daily tasks with strong organizational skills, accurate record-keeping, and proper documentation.
  • Experience with IT Service Management (ITSM) platforms such as ServiceNow.
  • Ability to work independently, multi-task, follow established processes and policies (including environmental & safety), and contribute as an effective team member.
  • Familiarity with audio-visual and video conferencing systems (e.g., Microsoft Teams, Zoom, Webex) is a plus.
  • Experience with project management methodologies and the ability to serve as a project resource.

Qualifications

  • A minimum of 1+ year(s) of relevant experience
  • Valid driver's license with no restrictions that would prohibit driving a company vehicle.
  • Available for after-hours callouts (nights and weekends) as needed.
  • Demonstrated ability to communicate professionally with individuals both inside and outside the organization.
  • Strong work ethic with exceptional attention to detail.
  • Physically capable of pushing, pulling lifting 10+lbs
  • Proficient troubleshooting and diagnostic skills across Microsoft Windows, Microsoft 365, IT infrastructure, hardware, software, WAN/LAN & Wireless, printing, scanning, audio-visual systems, and computing environments.
  • Strong customer service orientation with demonstrated experience delivering IT support in a professional, fast-paced environment.
  • Excellent written and verbal communication skills; ability to communicate effectively with both technical and non-technical stakeholders, including business partners, vendors, and executives.
  • Ability to plan, prioritize, and manage daily tasks with strong organizational skills, accurate record-keeping, and proper documentation.
  • Experience with IT Service Management (ITSM) platforms such as ServiceNow.
  • Ability to work independently, multi-task, follow established processes and policies (including environmental & safety), and contribute as an effective team member.
  • Familiarity with audio-visual and video conferencing systems (e.g., Microsoft Teams, Zoom, Webex) is a plus.
  • Experience with project management methodologies and the ability to serve as a project resource.
  • Bachelor's degree in computer science, Management Information Systems (MIS), Information Technology, or a related discipline.
  • A minimum of 3+ year(s) of relevant IT experience, with a focus on end-user support, digital workplace enablement, or IT services.
  • Experience in the Oil & Gas industry is a strong plus.
  • Ask you to pay for applications, interviews, meetings, processing, training or for any other fees
  • Use recruiting or placement agencies that charge candidates an advance fee of any kind or
  • Request personal information such as passport and bank account details at an early stage of our recruitment process. We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.
  • All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Preferred Qualifications

  • Bachelor's degree in computer science, Management Information Systems (MIS), Information Technology, or a related discipline.
  • A minimum of 3+ year(s) of relevant IT experience, with a focus on end-user support, digital workplace enablement, or IT services.
  • Experience in the Oil & Gas industry is a strong plus.
  • Recruitment Fraud It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website. Oxy does not charge a fee at any stage of the recruiting process. We will never: • Ask you to pay for applications, interviews, meetings, processing, training or for any other fees • Use recruiting or placement agencies that charge candidates an advance fee of any kind or • Request personal information such as passport and bank account details at an early stage of our recruitment process. We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.
  • All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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