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IT Manager (Sightline Information Technology)

Johns Hopkins University
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 87635-153545 yearly / year
Discovered 2 days ago
SQLWorkdayPower BIMicrosoft FabricAzure

Full Job Posting

Specific Duties & Responsibilities

  • Strategy & Planning
  • Provide input and recommendations to and/or formulate plans. Take direction from leadership to implement those plans for the success of the unit.
  • Applies an awareness of the organization’s needs, and the larger technology landscape of the institution to implement technology solutions that meet departmental needs.
  • Help establish budgetary goals and provide input towards priorities. May develop the IT operations budget.
  • Participate in the establishment of technology policies and practices and implement them to ensure security and regulatory compliance.
  • Relationship Management
  • Represent organizational IT, academic or administrative leadership, in meetings related to IT policies and procedures across the institution.
  • Manage the customer relationship and satisfaction, and adherence to service level agreements.
  • Create and promote a culture of excellent customer service.
  • Maintain relationships with the customer base to better understand needs and address organizational goals.
  • Establish and maintain ties with colleagues throughout the institution to ensure optimal collaboration and coordination of effort.
  • Maintain relationships with technology vendors for the department.
  • Project/Produce Responsibility
  • Within functional scope, responsible for the design, development, and application of technical solutions that satisfy customer needs and are essential to the ongoing operations of the department or IT function.
  • Manage multiple IT projects that impact the department or IT function, including requirements gathering, planning, delegation of component tasks to team members, and monitoring progress toward completion.
  • Actively participates in group’s delivery of services as needed.
  • Staff Management
  • Recruit, develop, retain, organize and manage performance of staff.
  • Assign tasks, monitor progress, and provide guidance.
  • Other duties as assigned.
  • Bachelor's Degree.
  • Five years of progressively responsible IT-related experience.
  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
  • Demonstrated experience leading enterprise reporting or business intelligence delivery and directing the day to-day work of analysts, developers, engineers, or comparable technical staff.
  • Working knowledge of SQL, data models, data quality, security/access concepts, SDLC controls, testing, and reporting quality practices.
  • Hands-on Workday reporting experience, including custom reports, calculated fields, dashboards/worklets, security sharing, tenant migration, and testing; and advanced Power BI experience, including solution design, modeling, DAX/Power Query, publishing, usability, and performance review.
  • Experience with Workday Prism Analytics, Workday Worksheets, Microsoft Fabric, Azure data services, or enterprise lake house patterns is strongly preferred.
  • Classified Title: IT Manager Job Posting Title (Working Title): IT Manager (Sightline Information Technology) Role/Level/Range: ATP/04/PF Starting Salary Range: $87,635 - $153,545 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30 a.m. to 4:30 p.m. FLSA Status: Exempt Location: Remote Department name: Sightline Personnel area: University Administration

Requirements

  • Bachelor's Degree.
  • Five years of progressively responsible IT-related experience.
  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
  • Demonstrated experience leading enterprise reporting or business intelligence delivery and directing the day to-day work of analysts, developers, engineers, or comparable technical staff.
  • Working knowledge of SQL, data models, data quality, security/access concepts, SDLC controls, testing, and reporting quality practices.
  • Hands-on Workday reporting experience, including custom reports, calculated fields, dashboards/worklets, security sharing, tenant migration, and testing; and advanced Power BI experience, including solution design, modeling, DAX/Power Query, publishing, usability, and performance review.
  • Experience with Workday Prism Analytics, Workday Worksheets, Microsoft Fabric, Azure data services, or enterprise lake house patterns is strongly preferred.

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