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Carey AI Business Process Analyst (IT Operations)

Johns Hopkins University
Baltimore, USA
Full-time
Onsite
USD 75135-131510 yearly
Discovered Today
Business process analysisRequirements gathering and analysisAI solution evaluationFunctional design documentationProcess mappingData flow diagrams

Full Job Posting

Role overview

Carey Business School's AI Business Process Analyst connects departments with the school's newly formed AI function.

The role maps processes, identifies opportunities for AI or improved process design, writes functional designs, collaborates on coding needs, and supports pilots through adoption.

The analyst works across departments including Admissions, Marketing, Executive Education, Student Experience, Career Services, Finance, Human Resources, Facilities, Events, and academic program offices.

The role reports to the Director of Carey AI Services, has no direct reports at the outset, and works with a cross-functional working group.

The position is full time, Monday through Friday, 9 AM to 5 PM, with a hybrid modality requiring on-site work for 60–89% of hours.

Responsibilities

  • Lead projects to evaluate processes and gather requirements for complex transaction and reporting systems.
  • Create and maintain test cases, test scripts, test scenarios, and test deliverables for projects, enhancements, operations, and maintenance.
  • Document scope, requirements, and design for sponsors, decision makers, content owners, users, and technical teams.
  • Help business partners define technical deliverables and test coverage to ensure solutions are fit for use.
  • Develop and maintain test plans and test assets supporting test-driven development.
  • Develop automated tests, unit tests, scripts, and data requirements aligned to business processes.
  • Recommend tools, execute tests, manage defects, and report testing and operations metrics.
  • Collaborate with teams on technical direction and feasibility; assess vendor solutions and recommend suitable options.

Skills and qualifications

  • The role calls for strong functional abilities, writing, data visualization, and user-facing skills.
  • Critical skills include requirements analysis and gathering, documentation, data flow diagrams or visual prototypes, and verbal and written communication.
  • The analyst develops test cases, automated test cases, unit tests, and test scripts.
  • The role requires understanding business needs well enough to define technical deliverables and appropriate test coverage.

Schedule

  • Full-time schedule, Monday through Friday, 9 AM to 5 PM.

Work modality

  • Hybrid modality with on-site work for 60–89% of hours worked, such as three to four days out of five.

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