IT Manager
Role Overview
The IT Manager oversees the administration and support of the Epicor Kenetic ERP system at PSI, ensuring system performance, user support, and integration with shop floor operations. This role provides local IT support, collaborates with Corporate IT on broader initiatives, and maintains system documentation and training materials. The ideal candidate has strong Epicor Kenetic experience in a manufacturing setting and can work independently, including after-hours support when needed.
Key Responsibilities:
Administer and support the Epicor ERP system, including:
System configuration and user setup
Dashboard and report customization
Troubleshooting and resolving application issues
Supporting upgrades and integrations
Provide first-level support for PSI and assist with manufacturing shop floor systems
Deliver desktops, hardware, and basic network support to local users
Collaborate with Corporate IT for escalations, guidance, and project alignment
Maintain system documentation and user training materials.
Provide after-hour support as needed for critical issues or maintenance.
Track and manage help desk tickets, escalating issues when necessary to ensure timely resolution
Pressure Systems International is an Equal Opportunity Employer M/F/Vets/Disabled, committed to a culturally diverse workforce. Due to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) requirements, all candidates must be presently classified as a “US Person" which includes United States citizen; or a permanent legal resident (green card holder).
Key Skills for This Role
Full Job Posting
Description
Job Description: Information Technology Manager
FLSA Status: Exempt
Reports to: James Sharkey, President
POSITION SUMMARY
The IT Manager oversees the administration and support of the Epicor Kenetic ERP system at PSI, ensuring system performance, user support, and integration with shop floor operations. This role provides local IT support, collaborates with Corporate IT on broader initiatives, and maintains system documentation and training materials. The ideal candidate has strong Epicor Kenetic experience in a manufacturing setting and can work independently, including after-hours support when needed.
Key Responsibilities:
Administer and support the Epicor ERP system, including:
System configuration and user setup
Dashboard and report customization
Troubleshooting and resolving application issues
Supporting upgrades and integrations
Provide first-level support for PSI and assist with manufacturing shop floor systems
Deliver desktops, hardware, and basic network support to local users
Collaborate with Corporate IT for escalations, guidance, and project alignment
Maintain system documentation and user training materials.
Provide after-hour support as needed for critical issues or maintenance.
Track and manage help desk tickets, escalating issues when necessary to ensure timely resolution
Pressure Systems International is an Equal Opportunity Employer M/F/Vets/Disabled, committed to a culturally diverse workforce. Due to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) requirements, all candidates must be presently classified as a “US Person" which includes United States citizen; or a permanent legal resident (green card holder).
Requirements
- Education:
- Bachelor’s degree in computer science, information technology, or related field
- Qualifications:
- 5+ years of experience in ERP administration and support, with a focus on Epicor.
- Proven experience administering Epicor Kinetic ERP in a cloud or on-premises environment
- Strong understanding of Epicor Kenetic modules such as Manufacturing, Inventory, Order Management, and Financials.
- Epicor configuration, customization, and troubleshooting
- Supporting manufacturing operations and shop floor systems
- Networking and security principles
- Desktop and hardware support
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple priorities
- High level familiarity with system integration and development
- Knowledge of business process modeling and workflow automation
About Safe Fleet
Private manufacturer of fleet-safety equipment and technology for school transportation, transit, law enforcement, waste, and recycling fleets.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Safe Fleet
Senior Software Engineer, AI Product Engineering
Coquitlam, CAN
Safe Fleet is seeking a hands-on senior software engineer to build production-grade AI features and shared services across its products. The role combines backend and cloud engineering with generative AI, machine learnin
IT Manager
Montréal, CAN
The employer is seeking a hands-on IT Manager to lead a cross-functional team and oversee IT operations across infrastructure, end-user support, ERP, and Salesforce. Candidates need 7+ years of IT experience, including 3
Senior Engineering Manager, AI Product Engineering
Coquitlam, CAN
Safe Fleet is seeking a hands-on engineering manager to lead production AI features and shared AI platforms across its product portfolio while guiding a team of 4–8 engineers. Candidates need substantial software enginee
Senior Engineering Manager, AI Product Engineering
Coquitlam, CAN
Safe Fleet is seeking a hands-on engineering leader to build production AI features and shared platforms across its product portfolio. The role combines software architecture and delivery with AI-native development pract
Sr. Logistics Analyst – 3PL/LTL/TL
Southfield, USA
Safe Fleet is seeking a Senior Logistics Analyst to improve freight-network service, carrier performance, and transportation costs. The role focuses on LTL and truckload analysis, carrier management, TMS optimization, an
Technical Project Manager, Transit Systems
New York City, USA
Senior Software Engineer, AI Product Engineering
Coquitlam, CAN
IT Manager
Montréal, CAN
Senior Engineering Manager, AI Product Engineering
Coquitlam, CAN
Senior Engineering Manager, AI Product Engineering
Coquitlam, CAN
Sr. Logistics Analyst – 3PL/LTL/TL
Southfield, USA
CNC Machinist
El Cajon, USA
Technical Project Manager, Transit Systems
New York City, USA
Buyer
Missouri City, USA