IT Manager

Manage and maintain the company’s overall IT infrastructure, including servers, networks, computers, printers, and other IT equipment.

Administer and support ERP, SFA, Payroll, Attendance, and other business applications .

Manage SAP Business One and coordinate with vendors/implementation partners for system support and improvements.

Manage Fortinet Firewall , security policies, updates, patches, and network security.

Manage Microsoft Azure/cloud infrastructure , user access, backups, and related services.

Ensure cybersecurity policies, access controls, antivirus, endpoint security, and data protection measures are implemented.

Monitor network performance, internet connectivity, servers, and critical IT systems.

Provide technical support and guidance to employees and ensure timely resolution of IT-related issues.

Manage user accounts, email systems, permissions, access rights, and employee onboarding/offboarding IT requirements.

Plan and manage IT hardware, software, licenses, equipment procurement, and vendor relationships.

Maintain proper IT asset records and ensure company equipment is properly assigned and controlled.

Develop and maintain IT policies, procedures, documentation, backup plans, and disaster recovery processes.

Monitor regular data backups and ensure business-critical information can be recovered when required.

Identify opportunities for IT automation, digital transformation, and process improvement across departments.

Evaluate and recommend new software, technologies, and systems based on business requirements.

Coordinate with HR, Finance, Sales, Warehouse, Production, and other departments to understand technology requirements.

Manage external IT service providers and ensure agreed service levels are maintained.

Prepare IT budgets, monitor IT-related expenses, and recommend cost-effective solutions.

Ensure IT systems comply with company policies and applicable information-security requirements.

Lead and supervise IT team members, assign responsibilities, and monitor performance.

Provide regular reports to management regarding IT operations, incidents, projects, risks, and system performance.

Perform any other IT-related duties assigned by management.