IT Infrastructure Manager
Role Overview
Lead IT infrastructure and service desk operations across the Group's companies.
Establish common infrastructure and service-delivery standards across multiple operating companies.
Consolidate platforms, licensing, and support functions into a centrally governed model.
Key Skills for This Role
Full Job Posting
Role Overview
Lead IT infrastructure and service desk operations across the Group's companies.
Establish common infrastructure and service-delivery standards across multiple operating companies.
Consolidate platforms, licensing, and support functions into a centrally governed model.
Key Responsibilities
- Define and implement Group-wide standards for servers, virtualization, cloud, and backup environments.
- Lead the Group service desk and establish service levels, escalation procedures, and support-quality measures across all sites.
- Consolidate platforms, tenants, and licensing and establish onboarding processes for newly acquired or integrated companies.
- Manage distributed teams covering systems administration, cloud operations, and service desk functions.
- Manage vendor relationships, infrastructure budgets, and cost allocation across operating companies.
Candidate Requirements
- Experience managing IT infrastructure across multiple companies or business entities rather than within a single organisation.
- People management experience with responsibility for distributed teams and budgets.
- Strong technical knowledge of virtualization, storage, backup, Microsoft Azure, and Microsoft 365.
- Established service desk and IT service management experience.
- Strong stakeholder management skills and the ability to drive standards adoption across companies outside the direct reporting line.
Location and Package
- The stated salary range is QAR 18,000–22,000 per month as a full package.
- The posting states that candidates must currently be based in Qatar.
- A transferable visa with NOC is required.
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