IT Executive – Retail Pharmacy Operations
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Key skills for this role
About the Role
We are seeking an experienced IT Executive with a strong background in retail pharmacy operations.
Key Skills for This Role
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Overview
We are seeking an experienced **IT Executive** with a strong background in retail pharmacy operations.
The ideal candidate should have hands-on experience with Prime Software, IT infrastructure, CCTV systems, biometric devices, and branch-level technical support to ensure smooth day-to-day operations across multiple pharmacy locations.
Key Responsibilities
- Provide technical support for Prime Software, including item master management, billing issues, GRV support, item conversions, and system troubleshooting.
- Install, configure, and maintain desktops, servers, printers, barcode scanners, and network devices.
- Manage Windows installations, software updates, and branch connectivity requirements.
- Generate and maintain barcode labels for new and bulk inventory items.
- Support bill cancellation processes and system-related operational requests.
- Monitor, maintain, and troubleshoot biometric attendance systems and CCTV cameras.
- Perform preventive maintenance and resolve hardware, software, and network issues promptly.
- Coordinate with branches, vendors, and internal departments to ensure uninterrupted business operations.
Requirements
- Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field.
- Minimum 2 years of experience in IT support, **preferably within a retail pharmacy** environment.
- Strong knowledge of Prime Software, Windows operating systems, networking, CCTV systems, and biometric devices.
- Excellent troubleshooting, communication, and problem-solving skills.
- Ability to travel between branches when required.
Application Question(s)
- Please mention your current visa status and the notice period days to be served ?
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