IT Business & Technical Support Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
About The Role We are seeking experienced IT Business & Technical Support Specialists to support various operational departments within a leading government entity.
Key Skills for This Role
Full Job Posting
About The Role
We are seeking experienced IT Business & Technical Support Specialists to support various operational departments within a leading government entity.
The selected candidates will work closely with business users and IT teams to deliver technical solutions, system enhancements, reporting, automation initiatives, and user support services.
Key Responsibilities
- Gather, analyze, and document business requirements
- Support application enhancements and system development initiatives
- Coordinate with business stakeholders and technical teams to ensure successful project delivery
- Develop and maintain dashboards, reports, and data analytics solutions
- Support system integration activities and API-related projects
- Participate in testing, implementation, and user acceptance activities
- Provide technical support, troubleshooting, and issue resolution
- Assist in AI, workflow automation, and digital transformation initiatives
- Prepare functional and technical documentation
- Deliver end-user training and ongoing support
Requirements
- Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field
- 3-8+ years of relevant IT experience
- Experience in one or more of the following:
+ System Integration & APIs
+ Application Development
+ Artificial Intelligence & Automation
+ Business Analysis
+ Software Testing & Implementation
- Strong communication and stakeholder management skills
- Ability to translate business requirements into technical solutions
- Arabic and English language proficiency is highly preferred
- Previous experience within government entities, education institutions, or large operational environments is an advantage
• Power BI, SQL, Data Analytics
- API Integration
• Software Testing & UAT
- Project Coordination
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Experts Plus Recruitment Services
Operations and Administrative Support (3 months)
Dubai, UAE
We are currently seeking an Operations and Administrative Officer for a temporary assignment during the department's peak operational period. The role will be responsible for providing comprehensive administrative and op
Mechanical Supervisor
Doha, QAT
We're Hiring: Mechanical Supervisor - Lifting Equipment & Engine Overhaul We are seeking an experienced Mechanical Supervisor to lead maintenance, repair, troubleshooting, inspection, and overhaul activities for heavy li
Lifting Equipment Superintendent
Doha, QAT
The Lifting Equipment Superintendent is responsible for overseeing the operation, maintenance, inspection, certification, and safe utilization of all lifting equipment across project sites. The role ensures compliance wi
Senior Specialist Employee Performance and Development
Dubai, UAE
We are seeking a Senior Specialist - Employees Performance and Development to lead the development and implementation of employee training, performance, and development initiatives. To develop work plans and mechanisms r
Product Manager-Digital Identity
Dubai, UAE
Position Summary We are seeking an experienced and visionary Product Manager - Digital Identity Innovation & Standards to lead the strategy, innovation, and product development of next-generation digital identity solutio
Key Account Manager
Dubai, UAE
We are looking for Key Account Manager who is responsible for driving business growth by identifying new opportunities, developing strategic client relationships, managing key accounts, and achieving sales targets. The r
Senior Human Resources Specialist
Dubai, UAE
We are looking to hire a Senior Human Resources Specialist for one of our clients based in Dubai, under Federal Government Entity United Arab Emirates. Job Purpose To implement and manage recruitment and talent acquisiti
Senior Specialist Employee Performance and Development
Dubai, UAE
We are seeking a Senior Specialist - Employees Performance and Development to lead the development and implementation of employee training, performance, and development initiatives. To develop work plans and mechanisms r
Operations and Administrative Support (3 months)
Dubai, UAE
Mechanical Supervisor
Doha, QAT
Lifting Equipment Superintendent
Doha, QAT
Senior Specialist Employee Performance and Development
Dubai, UAE
Product Manager-Digital Identity
Dubai, UAE
Key Account Manager
Dubai, UAE
Senior Human Resources Specialist
Dubai, UAE
Senior Specialist Employee Performance and Development
Dubai, UAE