IT Business Analyst II

Tire Rack is seeking an analytical and collaborative IT Business Analyst II to bridge the gap between business stakeholders and technical teams. This role plays a critical part in translating business needs into clear requirements that drive successful technology solutions and process improvements.

The IT Business Analyst II partners with project sponsors, end users, and development teams to gather requirements, analyze business processes, and create functional documentation that enables efficient and effective software development. The ideal candidate is a strong communicator, problem solver, and strategic thinker who thrives in a fast-paced, project-driven environment.

At Tire Rack, we operate with the values of IOOGA – Integrity, Our People, Our Customers, Growth, and Attitude.

At Tire Rack, you'll have the opportunity to work on meaningful projects that directly impact our customers and business operations. You'll collaborate with talented teams across the organization, help drive technology solutions, and contribute to an innovative and customer-focused culture built on our IOOGA values.

Business Analysis & Requirements Gathering:

Partner with stakeholders to identify, analyze, and document business requirements for technology initiatives and process improvements.

Conduct interviews, workshops, and discussions with business users to understand challenges and identify opportunities for improvement.

Translate business needs into clear functional requirements and design documentation for development teams.

Analyze data and business processes to provide actionable recommendations and support informed decision-making.

Project Coordination & Execution:

Manage multiple projects simultaneously from initial concept through implementation and post-deployment support.

Collaborate closely with Software Development, IT, and business teams to ensure project objectives and requirements are clearly understood.

Assist in prioritizing project requirements and managing changing business needs throughout the project lifecycle.

Monitor project progress and communicate updates, risks, and recommendations to stakeholders.

Process Improvement & Problem Solving:

Evaluate current processes and systems to identify opportunities for efficiency and effectiveness improvements.

Develop practical solutions to business challenges through analysis, documentation, and cross-functional collaboration.

Support testing activities and assist with validating solutions to ensure business requirements have been met.

Maintain accurate project documentation and business process records.

Additional Responsibilities:

Perform other duties and responsibilities as assigned.

Required Qualifications:

Minimum of 3 years of experience in a Business Analyst, Systems Analyst, or similar role.

Strong analytical and problem-solving abilities with the ability to create reports and provide recommendations.

Experience managing multiple projects and priorities in a dynamic environment.

Excellent written and verbal communication skills with the ability to work effectively with technical and non-technical stakeholders.

Ability to understand business challenges and develop practical, technology-driven solutions.

Experience with project management and business analysis tools.

Strong proficiency with spreadsheet applications and data analysis.

Preferred Qualifications:

Experience working in software development environments and collaborating with technical teams.

Knowledge of business process mapping, requirements gathering methodologies, and project lifecycle management.

Familiarity with Agile, Waterfall, or hybrid project methodologies.

Bachelor's degree in a related field such as Computer Engineering, Information Technology, Business Administration, or a related discipline.

You will accrue PTO on the last day of each month, for a total of sixteen (16) days per calendar year. Additional days are earned after four years of full-time service per the policy outlined in our employee handbook (maximum 26 days).

You will receive one (1) business day of regular pay for each holiday for which the company closes. The company currently closes for New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

You will be eligible for health insurance coverage on the first day following the completion of your first thirty (30) days of full-time employment.

Tire Rack also offers voluntary dental, vision, life and AD&D, and disability benefits, which you will be eligible to participate in after thirty (30) days of full-time employment.

You will also be eligible to participate in the company's 401(k) plan upon reaching age 21 and completing 1,000 hours of service within the 12-month time-period following your date of hire. Your entry date will be the first day of the month coinciding with or next following the date you satisfy both the age 21 and the hours-of-service eligibility requirements. The company will contribute $1.00 in your name for each $1.00 that you contribute to the Plan, up to a maximum of 6% of the employee's eligible compensation. The company's contribution fully vests after three years of full-time employment.

The employee wellness program's mission is to establish and maintain a workplace culture that supports the health and positive well-being of all company employees. You will have the opportunity to participate in many events and activities to help you achieve your personal well-being goals.

The core of the wellness program consists of periodic on-site biometric screenings, Employee Assistance Program, Take60 lunch and learn sessions, discounted gym memberships, and volunteer opportunities to give back. Access to program information is provided on our internal wellness website, private Facebook group, and wellness bulletin boards.