IT Business Analyst

Location and work arrangement

• Daventry-based hybrid role, reporting to the Daventry office with office attendance required 1–2 days per week.

Salary

• Salary is £40,000–£50,000 per year.

Role purpose

Responsibilities

• Manage intake, triage, and initial assessment of Visualfiles New Work Requests.
• Gather and validate requirements through stakeholder engagement, workshops, interviews, and discovery sessions.
• Identify process-improvement and automation opportunities, and manage stakeholder communication, expectations, and sign-off.
• Produce functional specifications, user stories, acceptance criteria, process documentation, and technical deliverables.
• Map current and future processes; assess impacts, dependencies, risks, and opportunities arising from proposed changes.
• Collaborate with project managers, developers, testers, and operational teams through delivery; support solution reviews, UAT, and implementation.
• Support business readiness with training materials and process documentation, and monitor whether delivered solutions meet agreed outcomes.

Essential experience and skills

• Business Analyst experience in technology, legal, financial services, or professional services.
• Strong requirements gathering and documentation, stakeholder facilitation, process mapping, and workflow design skills.
• Ability to translate business requirements into technical specifications; strong analysis, problem-solving, written and verbal communication skills.
• Experience with business impact assessments and gap analysis; able to work independently and manage multiple workstreams proactively.

Desirable experience

• Experience with Visualfiles or other case-management or workflow platforms; conveyancing, legal services, or regulated-environment experience.
• Knowledge of Agile and Waterfall methods, Lean or Six Sigma process improvement, or workflow automation, AI, and digital transformation initiatives.

Benefits

• Benefits include a company pension and private medical insurance.