IT and Digital Systems Manager

Overview

• The IT and Digital Systems Manager will be responsible for managing all information technology infrastructure and digital operations across the group of companies. The role includes IT administration website development and maintenance email management cybersecurity user support digital systems integration and coordination of online marketing assets. The successful candidate will ensure secure reliable and efficient technology operations while supporting business growth through digital initiatives. A good sense of Organization preferred. Neat work is Appreciated with Bonuses.
• Manage all IT infrastructure across multiple companies including computers servers networks printers WiFi and internet connectivity.
• Provide technical support and troubleshoot hardware software and network related issues for all employees.
• Design develop host and maintain company websites ensuring security performance and regular updates.
• Manage company domains DNS records web hosting SSL certificates and cloud services.
• Configure and administer Microsoft 365 Google Workspace and corporate email systems.
• Manage email security spam filtering backups and user accounts.
• Configure email forwarding lead routing and enquiry management systems from websites and digital platforms.
• Maintain and administer CRM ERP and other business software platforms.
• Implement cybersecurity policies endpoint protection backup strategies and disaster recovery procedures.
• Manage user permissions access control and IT asset inventory.
• Coordinate with external vendors internet providers software providers and hardware suppliers.
• Manage company social media accounts including publishing content monitoring enquiries and coordinating with the marketing team.
• Ensure all online enquiries and leads are captured assigned and followed up promptly.
• Maintain company databases cloud storage and document management systems.
• Install configure and maintain CCTV access control biometric and other smart office technologies where required.
• Monitor system performance identify opportunities for automation and improve operational efficiency.
• Develop and maintain IT policies standard operating procedures and documentation.
• Train employees on software systems cybersecurity awareness and IT best practices.
• Support digital transformation initiatives across all companies.