IT Analyst

Role overview

Responsibilities

• Own employee IT onboarding and offboarding, including hardware, technology, accounts, and documentation.
• Coordinate with departments to improve onboarding and offboarding processes.
• Maintain accurate inventories of hardware, software, and peripherals.
• Manage software approval workflows and documentation with requestors, IT leadership, and stakeholders.
• Manage technology asset procurement, deployment, replacement, and decommissioning.
• Track software license renewals, compliance, and vendor coordination for Zoom, Microsoft, and Adobe.
• Manage IT vendor relationships and monitor technology costs for accurate budgeting.
• Create and maintain documentation for systems, processes, and institutional IT standards.
• Manage IT procurement requests, approvals, purchasing coordination, and tracking.
• Support assigned IT initiatives and projects, applying consistent standards across technology operations.
• Collaborate with IT staff and institutional stakeholders to support accurate information, consistent processes, and reliable service delivery.

Requirements

• Five years of proven experience in IT operations, IT procurement, IT project management, IT service desk, or a related role.
• A bachelor's degree in information technology, computer science, or a related field is preferred.
• Strong verbal and written communication skills for potentially stressful interactions with students or coworkers.
• Ability to adapt quickly in a fast-paced, changing strategic and tactical work environment.

Benefits

• Front-loaded paid time off.
• Tuition assistance.
• Medical, dental, and vision coverage.
• 401(k) with employer contribution.

About South College

Application review notice

• The employer may use artificial intelligence to organize, summarize, and analyze candidate materials and assist recruiters in comparing qualifications; hiring decisions remain with the hiring team.