IP Technical Project Manager
About the Role
At Nokia, our Customer Services (CS) team is all about making our customers happy. We offer a wide range of services, from helping them troubleshoot technical issues to designing and deploying their entire network. We're there for them every step of the way, from the initial planning stages to ongoing maintenance. Our goal is to help our customers achieve their business goals by providing them with the best possible network solutions. We want them to be satisfied and successful, and we're always looking for ways to improve their experience. Within CS, our Network Design & Optimization (NWD) subfamily is a group of experts who specialize in creating and managing the perfect communication network for our customers. We work closely with them to understand their needs and develop customized solutions that meet their specific requirements.
Key Skills for This Role
Full Job Posting
Responsibilities
- Performs critical (sometimes escalated) design and performance activities in customer projects independently (complex problem solving in projects and multi-vendor environments).
- Develops / Reviews and makes recommendations on network-wide Design covering Performance, Spectrum & Capacity supported by Recommendations (within and across the region).
- Organizes field measurements and laboratory tests.
- Performs network audits, especially in cases where fault or problems exist.
- Optimizes networks with all components based on traffic trends and customer forecasts.
- Supports experts in developing network configuration file and interface analysis
- Develop network architecture and services designs with the best architecture available to support our customer's services.
Qualifications
- You Have:
- A degree in Electrical Engineering, Telecommunications, or Computer Science or 5+ years equivalent practical work experience.
- Experience in MPLS, ISIS, Segment Routing, BGP protocols, LDP and RSVP-TE, and L2/L3 VPNs over MPLS, Nokia Route.
- Experience in QoS implementation/testing; familiarity with testing tools like Spirent and IXIA.
- Expertise troubleshooting, monitoring, and configuring the noted IP networking protocols.
- A customer mindset and solid written and verbal communication skills to end-clients.
- Nokia DataCenter experience is strongly preferred.
- Nokia products experience (7750SR, 7250 IXR, 7705SAR, 7210SAS, EDA and NSP).
Preferred Qualifications
- Nokia DataCenter experience is strongly preferred.
About Nokia
Nokia is a Finnish multinational technology company specializing in telecommunications infrastructure, software, and licensing. It provides network equipment and services for mobile, fixed, and cloud networks to communications service providers and enterprises worldwide.
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