IoT - Product Manager
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Key skills for this role
About the Role
We are seeking an experienced IoT Product Manager to drive the end-to-end lifecycle management of enterprise IoT products and connectivity services.
Key Skills for This Role
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Overview
We are seeking an experienced IoT Product Manager to drive the end-to-end lifecycle management of enterprise IoT products and connectivity services.
This role will be responsible for transforming IoT capabilities into commercially successful products, owning product strategy, business performance, operational governance, and customer adoption.
The successful candidate will act as the business owner for assigned IoT products, with accountability for product vision, commercialization, revenue growth, profitability, customer experience, and ongoing service performance.
The role requires a strong blend of IoT domain expertise, telecom connectivity knowledge, commercial acumen, and cross-functional leadership.
Product Lifecycle Management
Own the complete product lifecycle from ideation, business case development, productization, Go-To-Market execution, operations, and performance management.Define and execute product roadmaps aligned with market opportunities, customer requirements, and business objectives.Conduct market analysis, competitive benchmarking, and customer research to identify new product opportunities.Lead product enhancement initiatives and continuous service evolution.
Iot Productization & Commercial Ownership
Convert IoT capabilities, connectivity services, platforms, devices, and ecosystem solutions into commercially viable products.Define product packaging, pricing strategies, bundled offerings, and commercial models.Develop business cases and revenue forecasts for new and existing products.Own product performance including revenue growth, margin optimization, adoption targets, and profitability.Monitor product KPIs and implement corrective actions to achieve business objectives.
Telecom & Iot Connectivity Services
Manage IoT connectivity products and services across cellular IoT ecosystems.Collaborate with technical teams on IoT Connectivity Management Platforms (CMP), device onboarding, SIM lifecycle management, eSIM solutions, API integrations, and connectivity provisioning.Drive product initiatives involving NB-IoT, LTE-M, 4G, 5G, and enterprise IoT connectivity services.Ensure product alignment with evolving telecom technologies and market trends.
Go-To-Market & Sales Enablement
Lead Go-To-Market strategies for new product launches and enhancements.Partner with Enterprise Sales teams to develop value propositions, sales collateral, customer presentations, and commercial proposals.Support strategic customer engagements and business development initiatives.Drive customer adoption and market penetration for IoT product offerings.
Operational Governance & Service Management
Govern post-deployment operations for enterprise IoT products and large-scale IoT programs.Monitor service performance, operational KPIs, customer experience metrics, and SLA compliance.Lead operational reviews, escalation management, incident governance, and service improvement initiatives.Ensure timely resolution of critical service issues and customer escalations.
Stakeholder & Partner Management
Act as the primary interface between Product, Technology, Enterprise Sales, Operations, and external partners.Manage vendor relationships and collaborate with technology partners to support product delivery and innovation.Lead cross-functional initiatives to ensure successful product execution and business outcomes.
Required Qualifications
Bachelor's Degree in Telecommunications, Engineering, Computer Science, Information Technology, Business, or a related field.8+ years of experience in IoT Product Management, Telecom Product Management, Connectivity Services, or Enterprise Technology Solutions.Proven experience owning products throughout the complete Product Lifecycle Management (PLM) process.Demonstrated experience managing product P&L, revenue targets, pricing, and commercial performance.Experience working within telecom operators, connectivity providers, IoT platform providers, or enterprise IoT environments.
Required Technical Experience
IoT Connectivity Management Platforms (CMP)Cellular IoT Technologies (NB-IoT, LTE-M, 4G, 5G)eSIM and SIM Lifecycle ManagementIoT Device Connectivity & ProvisioningREST APIs and Enterprise IntegrationsIoT Platforms and Connected Device EcosystemsSmart Metering, AMI, Smart City, or Enterprise IoT DeploymentsSLA Management and Operational GovernanceProduct Performance Analytics and KPI Management
Core Competencies
End-to-End Product Lifecycle ManagementIoT Product Strategy & CommercializationTelecom & IoT Connectivity ExpertiseProduct P&L OwnershipRevenue & Margin ManagementGo-To-Market StrategyStakeholder & Customer ManagementOperational Governance & Escalation LeadershipData-Driven Decision MakingCross-Functional Leadership
Success Measures
Achievement of revenue, margin, and adoption targetsSuccessful launch and commercialization of IoT productsGrowth in customer adoption and product utilizationSLA compliance and operational performance targetsTimely closure of operational actions and escalationsDelivery of product roadmap milestones and business outcomes
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